Andrea Briseida Juarez
McDonough,GA
Summary
Experienced professional with a strong background in technology related roles. Proficient in software development, system administration, and technical support. Skilled in problem solving and optimizing performance. Great with managing projects and collaborating effectively with teams, improving customer satisfaction and driving positive outcomes. Committed to continuous learning and staying current with industry knowledge to contribute to organizational success and company growth.
Overview
4
4
years of professional experience
Work History
Cleaning Contractor
UGA
McDonough, GA
08.2023 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Server/Head Hostess
Gezzo's Surf & Grille
McDonough, GA
05.2021 - 07.2023
- Provided excellent customer service to ensure guest satisfaction.
- Calculated charges, issued table checks, and collected payments from customers.
- Managed financial transactions including payments, refunds, discounts.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Eagles Landing High
McDonough, GA08-2025
Skills
- Strong work ethic
- Multitasking and organization
- Schedule flexibility
- Problem solving
- Customer service
- Financial transactions
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
.
Part time student with great work ethic and technology skills. Able to work when needed
Timeline
Cleaning Contractor
UGA
08.2023 - Current
Server/Head Hostess
Gezzo's Surf & Grille
05.2021 - 07.2023
High School Diploma -
Eagles Landing High