Andrea Keenan

Clinical duties include, but not limited to:

rooming patients for clinical evaluation by provider. Vitals, history, medication reconciliation, obtaining quality measure standards, all within EPIC EMR.

Obtaining prior authorizations for medications, and Imaging services. Managing faxes, electronic filing and routing to providers for signature. electronic managing of prescriptions to providers for approval. Answering electronic correspondence with patients. processing lab specimens, arranging pick up with lab.

EKG

managing home care and physical/occupational therapy orders.

Scheduling appointments, checking patients into their visit, collecting insurance information, obtain releases, and PHI paperwork.

Answering phones and routing to correct party.

inventory and ordering supplies. calibrating medical equipment, maintaining correct refrigerator temperature, and logging results. cleaning and stocking exam rooms, participating in monthly pillar calls, and relaying information to staff. calling patients with normal results.

• Called and faxed pharmacies to submit prescriptions and refills.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Communicated with patients, ensuring that medical information was kept private.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff for continued compliance with associated regulations.
• Discussed medical histories al care with patients parents to ensure highest quality care.
• ordering, maintaining records, through Vaccine for Children program with State of CT.
• Ordering and maintaining inventory of supplies.
• working with hospitals to provide most current licensure for providers.
• provider credentialing with insurances.
• medical billing.
• forms
• scheduling appointments, answering phones, triage.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted physicians with minor surgeries,
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.
• Direct interaction with DCF, including mandated reporting, and providing most current medical records.
• processing specimens for multi specialty practice, in multiple locations.
• venipuncture.
• assisted with OB delivery in an office setting
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Verified patient insurance coverage and collected required co-payments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.