Andrea Knight
Pembroke Pines,FL
Summary
Seasoned in supervisory roles within a correctional facility, with hands-on experience. Excellent public speaking and problem solving skills. Experienced in instructing new recruits teaching them to apply learned education in the workplace. I'm excellent with software and applications, detail oriented and able to learn new concepts quickly. I can work alone or in group settings.
Overview
25
25
years of professional experience
Work History
Correctional Sergeant
Miami Dade County Corrections
Miami , FL
01.2022 - Current
- Coordinated shakedowns to locate and remove unauthorized items.
- Promoted safety, order, and functionality of facility.
- Communicated information regarding security, safety and operations through chain of command.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Maintain safety and security of personnel and general public.
- Established effective working relationships with local law enforcement agencies when necessary.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Addressed complaints from visitors concerning potential violations of Inmate policy or procedure.
- Supervised subordinate officers in their daily duties.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Reviewed incident reports and other documentation submitted by subordinates.
- Enforced discipline among inmates according to established rules and regulations.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Conducted fire, safety and sanitation inspections.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Maintained records related to inmate movements, court dispositions, caculation of gain time, grievances filed by inmates and other relevant data.
- Ensured compliance with departmental policies, regulations and procedures.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Assisted with public request, bonding information and answered questions to improve satisfaction.
Correctional Corporal
Miami Dade County Corrections
MIAMI, FL
06.2015 - 01.2021
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Conducted fire, safety and sanitation inspections.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Coordinated shakedowns to locate and remove unauthorized items.
- Coordinated with medical personnel regarding the health care needs of inmates.
- Assisted in coordinating inmate activities and programs such as recreation, education, religious services.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Trained new staff members on procedures for handling inmates safely and securely.
- Performed regular inspections of living quarters to ensure they are clean and safe.
- Used weapons, handcuffs and physical force to maintain discipline and order among inmates.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Correctional Officer
Miami Dade County Corrections
MIAMI, Florida
04.2000 - 06.2015
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Issued clothing, tools and other authorized items to inmates.
- Guarded facility entrances to screen visitors.
- Inspected cells and conducted random searches of common areas.
- Distributed commissary items and dispensed prescribed medication to inmates.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to court, doctor appointments and work sites.
- Performed head counts, checking cells for missing inmates.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Education
Master of Science - Education
Saint Thomas Univesity
Miami Florida05-2009
Bachelor of Arts - Organizational Leadership
Saint Thomas Univesity
Miami Florida05-2006
Skills
- Rule enforcement
- Policy enforcement
- Surveillance monitoring
- Detail management
- Administration
- Firearms proficiency
- Records maintenance
- Rehabilitation programs
- Crisis management
- Courtroom testimony
- Emergency response
- Counseling techniques
- Inmate movement control
- Conflict management
- Offender escort
- Restraint techniques
- Inmate transportation
- Crowd control
- Officer training
- De-escalation techniques
- Inmate supervision
- Security procedures
- Rules of conduct
- Inmate transport
- Body searches
- Security protocols
- Computer skills
- Create Lesson plans
- Crisis Intervention
- Interpersonal skills
- Instructor Workshop certified (ITW)
Timeline
Correctional Sergeant
Miami Dade County Corrections
01.2022 - Current
Correctional Corporal
Miami Dade County Corrections
06.2015 - 01.2021
Correctional Officer
Miami Dade County Corrections
04.2000 - 06.2015
Master of Science - Education
Saint Thomas Univesity
Bachelor of Arts - Organizational Leadership
Saint Thomas Univesity