Andrea Kraft
Vero Beach,FL
Summary
Results-focused, versatile professional with strong interpersonal and organization skills.
Overview
13
13
years of professional experience
Work History
Treatment and Finance Coordinator
Ferres Dentistry
Vero Beach, FL
12.2022 - Current
- Collaborates with clinicians to ensure continuity of care throughout the treatment process.
- Manages patient scheduling, appointment reminders, and follow-up calls.
- Maintains communication with healthcare providers regarding referrals and authorizations.
- Participates in meetings focused on improving customer service standards throughout the organization.
- Conducts financial consultations with patient and sets up payment plans.
- Responds to acts of kindness, deaths of patients' family members, and congratulatory events with phone calls, greeting cards, and flowers on behalf of the practice
Board of Directors Member
Qualls and Son Novelties, Incorporated
Lebanon, TN (Now Working Remotely)
01.2019 - Current
- Remotely analyzes financial statements and forecasts to improve programs, performance and policies.
- Implements business strategies to increase revenue.
- Communicates regularly with upper management to deliver pertinent details related to progress status and direction for projects.
- Utilizes developed clerical and administrative skills such as Microsoft proficiency and face to face, email, and telephone communication skills
- Provided strategic guidance and oversight to the Board of Directors.
Day of Event Coordinator
Elliott Events
Nashville, TN
03.2011 - 12.2013
- Assisted with training and supervision of staff, driving successful event management.
- Coordinated vendors, timelines and budgets for events.
- Planned, coordinated and executed weddings and special events.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Developed event themes, concepts, and itineraries to ensure successful execution of events.
Education
Bachelor of Science - Organizational Communication
Middle Tennessee State University
Murfreesboro, TN12.2012
Skills
- Event Oversight
- Creative Solution Development
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Planning, Organizing, and Executing
- Communication and Negotiation
Timeline
Treatment and Finance Coordinator
Ferres Dentistry
12.2022 - Current
Board of Directors Member
Qualls and Son Novelties, Incorporated
01.2019 - Current
Day of Event Coordinator
Elliott Events
03.2011 - 12.2013
Bachelor of Science - Organizational Communication
Middle Tennessee State University
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