Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Andrea K. Young

Andrea K. Young

Oregon,OH

Summary

Licensed Professional Counselor with a strong healthcare background as a former nurse and case manager. Skilled in providing individual and group counseling to diverse populations, including clients with anxiety, depression, trauma, and substance use disorders. Collaboratively working with licensed clinicians to develop and implement evidence-based treatment plans using practices like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed care. Experienced in conducting intake assessments, creating tailored therapeutic interventions, and maintaining accurate clinical documentation. Actively participating in interdisciplinary team meetings, case consultations, and supervision sessions to enhance therapeutic skills while supporting crisis intervention and risk assessment. Committed to ongoing professional development and delivering compassionate, culturally sensitive mental health care. Robust background in counseling and client care with extensive experience in developing and implementing therapeutic strategies for client well-being. Effective in dynamic environments with collaborative teamwork, adaptability, and reliability. Proficient in crisis intervention and client assessment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Event Server Lead

Cork & Knife Provisions
05.2022 - Current
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.

Clinical Mental Health Intern

Ohio Guidestone
02.2024 - 10.2024
  • Provide individual and group counseling to diverse populations, including clients with anxiety, depression, trauma, and substance use disorders
  • Collaborate with licensed clinicians to develop and implement treatment plans using evidence-based practices such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed care
  • Conducted intake assessments, created tailored therapeutic interventions, and maintained accurate clinical documentation
  • Participate in interdisciplinary team meetings, case consultations, and supervision sessions to enhance my therapeutic skills while supporting clients in crisis intervention and risk assessment
  • Engage in ongoing professional development and ensure a compassionate, culturally sensitive approach to mental health care

EPIC Clin Doc Credentialed Trainer

ProMedica Health System
10.2016 - 06.2021
  • Possess a strong understanding of the Epic clindoc application as implemented at ProMedica Health System
  • Conduct clinical software training classes for the ProMedica Health System employees
  • Work with the Principal trainers to prepare approved materials while meeting project timelines
  • Recommend adjustments and updates to learning materials and curriculum as needed
  • Administer competency tests
  • Respond to users’ needs and collaborate with other training staff to identify and develop appropriate technological solutions for teaching and learning
  • Maintain training records in the learning management system, cornerstone
  • Support ProMedica Health System activation as needed
  • Assisted in developing and teaching the new comprehensive case management module for the ProMedica Health System
  • Developed a new employee orientation system for the ClinDoc application
  • Develop ongoing training material changes

CEU Presenter- Hope for the Impaired Nurse

Ohio Nurses Association
11.2016 - 02.2021
  • Formulated a presentation for CEU’s applicable to all nursing or any healthcare professional interested in learning about addiction with a focus of addiction in nursing
  • Educated listeners on the effects of addiction in healthcare along with helping to create strategic plans for management to identify barriers found within the workplace
  • Identified goals that can help the units create a positive and empathic workplace environment around addiction
  • Help individuals to be able to identify warning signs of addiction with employees

Paralegal

D'Angelo & Hughes CO., L.P.A.
01.2013 - 01.2014
  • Perform legal research; draft legal documents; read case law and prepare case briefs; prepare trial notebooks for court; file court documents electronically; prepare responses to complaints and discovery requests; organize case files and maintain records; secretarial duties
  • Contributed to the largest verdict in Lucas County history- a $10.9 Million verdict working for Tony Turley, L.P.A

Registered Nurse – ICU Step Down

PROMEDICA BAYPARK HOSPITAL
09.2011 - 01.2013
  • Care for up to five patients in observation status in accordance with the hospital's policies, procedures, and protocols
  • Assess plans and evaluate patient care needs; carry out physician orders
  • Administer prescribed medications, change dressings, clean wounds, and monitor vital signs
  • Provide cardiopulmonary management and monitoring of patients
  • Utilize the McKesson Charting system to record and communicate patients’ conditions
  • Instruct and educate patients and families
  • Coordinate patient discharge planning needs with members of the health care team
  • Recipient of the “Ride the Wave Award” for going above and beyond the call of duty and for excellent patient services
  • Manage end-of-life care for critically ill patients.
  • Guided families through the grief process for terminal patients.

RN Care Navigator / Utilization Review Nurse/Case Manager

PROMEDICA TOLEDO HOSPITAL
01.2008 - 01.2011
  • Case Management
  • Worked collaboratively with a multidisciplinary team to ensure quality care and applicable benefits; managed a caseload of patients through the continuum of care
  • Assessed complex clinical situations; coordinated discharge plans; delegated simple placements and home care referrals to Utilization Review / Discharge Planning Coordinators
  • The treatment team ensured the completion of CRF
  • Delegated social coping aspects to resource social workers
  • Served as a resource to staff, promoting the delivery of high-quality and fiscally responsible continuing care

Charge Nurse / Floor Nurse - Medical Surgical Unit

PROMEDICA BAYPARK HOSPITAL
01.2003 - 01.2007
  • I teamed up with the DON to assist with staff organization and workload
  • Communicated patient care data through shift and house reporting initiatives
  • Met weekly in an interdisciplinary care plan conference
  • Handled all weekend discharge planning activities
  • Monitored for any emergent changes
  • Assisted with bedside nursing procedures as needed
  • Supported the physicians during rounds to help develop the appropriate plan of care
  • Recognized as the “Employee of the Quarter” in 2005 and 2006
  • Selected to represent the hospital at the 2007 Magnet Conference in Washington, D.C
  • Shared evidence-based best practices to help improve and energize the nursing program with proven methods

Registered Nurse – Neurology Unit

PROMEDICA TOLEDO HOSPITAL
01.1999 - 01.2003
  • Promoted service excellence and optimum levels of quality patient care
  • Made independent nursing diagnoses and developed plans for care; created and implemented dynamic teaching plans based upon patients’ needs
  • Promoted patient and family confidentiality
  • Documented pertinent clinical findings and patient information reflective of problems identified on the plan of care

Education

Master of Arts - Clinical Mental Health Counseling

Spring Arbor University
01.2024

Bachelor of Arts Degree - Psychology

Tiffin University
01.2015

Associate of Science - Nursing

Owens Community College
01.1999

Skills

  • Individual counseling
  • Grief counseling
  • Group therapy
  • Substance abuse treatment
  • Mental health assessment
  • Building rapport
  • Patient assessment
  • Strong clinical judgment
  • Patient education and counseling
  • Organization and multitasking
  • Relationship building
  • Decision-making
  • Care coordination
  • Case planning
  • Critical thinking

Certification

Licensed Professional Counselor C.2406631

Timeline

Clinical Mental Health Intern

Ohio Guidestone
02.2024 - 10.2024

Event Server Lead

Cork & Knife Provisions
05.2022 - Current

CEU Presenter- Hope for the Impaired Nurse

Ohio Nurses Association
11.2016 - 02.2021

EPIC Clin Doc Credentialed Trainer

ProMedica Health System
10.2016 - 06.2021

Paralegal

D'Angelo & Hughes CO., L.P.A.
01.2013 - 01.2014

Registered Nurse – ICU Step Down

PROMEDICA BAYPARK HOSPITAL
09.2011 - 01.2013

RN Care Navigator / Utilization Review Nurse/Case Manager

PROMEDICA TOLEDO HOSPITAL
01.2008 - 01.2011

Charge Nurse / Floor Nurse - Medical Surgical Unit

PROMEDICA BAYPARK HOSPITAL
01.2003 - 01.2007

Registered Nurse – Neurology Unit

PROMEDICA TOLEDO HOSPITAL
01.1999 - 01.2003

Bachelor of Arts Degree - Psychology

Tiffin University

Associate of Science - Nursing

Owens Community College
Licensed Professional Counselor C.2406631

Master of Arts - Clinical Mental Health Counseling

Spring Arbor University
Andrea K. Young