Hayley Tantari

• Regularly assist with business structure, planning, and management to ensure a clear vision and efficiency in event coordination and company direction.
• Streamline the organization of tasks, directives, initiatives, contacts, and deadlines to empower our business owners for greater success.
• Provide front-line communication with prospective clients, ensure consistent and timely follow-up, field inquiries, and provide suggestions and support to client goals and visions.
• Research vendors and locations for potential partnerships, and maintain these relationships for future events and opportunities.
• Optimize event logistics by implementing innovative project management strategies to ensure seamless execution.

• Evaluated current organizational processes in order to identify inefficiencies and develop innovative solutions that increased project success rates.
• Provided effective communication and support to clients by managing inquiries, scheduling, feedback and concerns.
• Coordinated cross-functional teams consisting of diverse professionals from various disciplines in order to accomplish unified goals set forth by the organization.

- Scheduled and organized client appointments with clients directly and communicated with client physicians to acquire necessary paperwork and documentation.

- Communicated with board members for fundraising purposes, Nonprofit promotions and event strategies.

- Oversaw inventory and service management to ensure adequate preparation and optimal experience for hosting clients.

• Greeted spa guests warmly to create positive first impression of establishment.
• Successfully handled cash and credit inquires while maintaining equal totals with credit card and computer systems
• Answered questions about spa, treatments offered and spa's amenities.
• Coordinated variety of different parties and acquired specific details based on parties’ requests
• Practiced safe disinfecting and sanitization protocols enforced by Ohio Cosmetology Board
• Traveled between 3 different locations helping with each ones desired needs
• Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
• Oversaw calendar to manage 30 plus technicians schedules to keep shifts appropriately staffed.
• Maintained front desk workstation by keeping it clean and organized.

• Implemented new services in response to industry trends, maintaining a competitive edge in the market.
• Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
• Exhibited multitasking qualities and efficiency handling crowds, interacting with customers in high-demanding environment