JOHN SCHUMAKER
Information Technology
Maumee,OH
Summary
Skilled IT Systems Administrator/Network Administrator/AWS Solutions Architect with over 28 years of experience in Information Technology, providing technical assistance, troubleshooting hardware and software issues, and ensuring optimal system performance. Skilled in diagnosing and resolving network connectivity problems, managing user accounts, and implementing security protocols. Proficient in Windows, Active Directory, Microsoft 365, AWS cloud. I'm a strong believer in delivering exceptional customer service, training end-users, and documenting IT processes. A proactive problem-solver with strong analytical skills, dedicated to improving system efficiency and user experience. Seeking to leverage expertise in IT support to enhance operational productivity in a dynamic environment.
Overview
28
28
years of professional experience
3
3
Certification
Work History
Systems and Cloud Administrator
aiCrossroad, LLC
04.2020 - 03.2025
- Designed and implemented AWS cloud environments for cost-effective, highly available applications
- Administered Microsoft 365 accounts and hybrid environments for clients across various industries
- Migrated Windows server environments to AWS and managed associated infrastructure
- Implemented and verified disaster recovery and backup systems
- Monitored servers using ConnectWise Automate and resolved performance issues
- Designed and oversaw complex IT systems to ensure stability, simplicity, security, and resilience
- Established and maintained VPN tunnels and secure access protocols
- Provided expert consultation to stakeholders and delivered customer-focused solutions
Network and Cloud Administrator
Gordon Flesch Company, Inc.
09.2015 - 04.2020
- Architected and managed hundreds of cloud environments with a focus on security and cost optimization
- Maintained Cloud portals, ensuring correct provisioning and minimizing security risks
- Created custom Microsoft AD environments tailored to client needs
- Delivered technical support remotely and onsite; conducted client training and system design reviews
- Proposed improvements for infrastructure performance and compliance
Network and Cloud Administrator
Cambridge Connections, LLC
08.2009 - 09.2015
- Developed and validated cloud architectures and backup solutions using AWS
- Managed Active Directory, SonicWall firewalls, and Dell routers/switches
- Installed and supported workstations, servers, antivirus, and content filtering solutions
- Provided Level 2 IT support and maintained documentation for operational continuity
Network Administrator
GreenLine Foods
06.2003 - 08.2009
- Maintained IT infrastructure across five national hubs supporting over 200 users
- Managed SonicWall firewall, Lotus Domino email/application system, and local hardware/software support
- Piloted new technology rollouts to improve productivity and reduce operational costs
Enterprise Messaging Engineer
Dana Corporation
11.2000 - 06.2003
- Supported enterprise-wide mail routing and Lotus Notes infrastructure
- Provided level 2 support and documentation for messaging systems across divisions
- Participated in IT standards committees and infrastructure design reviews
Help Desk - Lotus Notes/Email Analyst
Dana Corporation
12.1998 - 11.2000
- Supported end-users and administrators through migration from Lotus Notes R4.6 to R5.x
- Assisted with Notes administration tasks and troubleshooting client issues
Education
Some College - Information Technology
Owens Community College
Perrysburg, OHSkills
- IT support and troubleshooting
- Windows Server and Active Directory
- AWS cloud architecture (Certified)
- Microsoft 365 administration
- Backup and disaster recovery
- Network infrastructure and VPNs
- Security protocols and compliance
- Customer service and training
- ConnectWise Automate expertise
- SonicWall configuration
- Dell networking equipment management
- CompTIA A certification (Core 1 - Passed/Core 2 -
In-Progress) - CompTIA Network certification (In-Progress)
Certification
- AWS Solutions Architect – Associate
- AWS Certified Cloud Practitioner
- CLP IBM Lotus Domino 6 System Administrator
- CLP R5 Administration & PCLP R5 Development
- CompTIA A+ certification (Core 1 - Passed/Core 2 -
In-Progress) - CompTIA Network+ (In Progress)
References
References available upon request.
Timeline
Systems and Cloud Administrator
aiCrossroad, LLC
04.2020 - 03.2025
Network and Cloud Administrator
Gordon Flesch Company, Inc.
09.2015 - 04.2020
Network and Cloud Administrator
Cambridge Connections, LLC
08.2009 - 09.2015
Network Administrator
GreenLine Foods
06.2003 - 08.2009
Enterprise Messaging Engineer
Dana Corporation
11.2000 - 06.2003
Help Desk - Lotus Notes/Email Analyst
Dana Corporation
12.1998 - 11.2000
Some College - Information Technology
Owens Community College
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