Andrea Landry
Jonesboro,AR
Summary
Educated Licensed Social Worker, with 10 plus years of experience in healthcare settings, dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Today Is Tomorrow, LLC DBA Honey Hush
06.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Care Coordinator
UAMS
11.2016 - 01.2019
- Used company software and databases to maintain records of services performed and patient conditions.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
- Completed food insecurity, maternal depression screenings, and social-emotional assessments in accordance with current regulations and guidelines.
Social Worker
St. Bernards Senior Health Clinic
08.2014 - 10.2016
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Administered geriatric depression screenings and cognitive assessments
- Advocated for clients to assure respected rights and wishes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Collaborated with healthcare providers to drive continuity of care.
- Assessed risk factors of patients and made referrals for further services.
- Developed partnerships with community organizations to expand services and referrals.
- Managed prescription assistance program, and help with Medicare with part D and Medicare Extra Help enrollment
- Supported clients and families with empathy and compassion during difficult times.
Transition Coordinator
St. Bernards Total Life Healthcare
05.2011 - 08.2014
- Provided extensive support to patients and helped with acclimation to new settings.
- Collaborated with service members to provide effective transition planning.
- Researched and located appropriate services for patients with various disorders.
- Asked appropriate open-ended questions to discover individual needs and requirements.
- Coordinated community resources and secured referrals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to streamline triaging patient needs, in case of emergency
Discharge Planner
St. Bernards Medical Center
07.2008 - 08.2011
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
- Worked with utilization review to establish prior authorization for timely discharges.
- Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Completed psychosocial evaluations and needs assessments.
- Managed caseload to satisfy multiple patients with diverse needs.
Education
Master of Science - Social Work
Arkansas State University
Jonesboro, AR08.2024
Bachelor of Science - Social Work
Arkansas State University
Jonesboro07.2007
Skills
- Medical Terminology
- Case Management
- Critical Thinking
- Patient Education
- Multidisciplinary Team Collaboration
- Patient and Family Liaison
- Coordination
- Patient Assistance
- Psychosocial Assessments
- EHR Software
- Profit and Loss
- Customer Service
- Inventory Management
Licensed Social Worker in the state of Arkansas
Since 2009
Timeline
Owner/Operator
Today Is Tomorrow, LLC DBA Honey Hush
06.2021 - Current
Care Coordinator
UAMS
11.2016 - 01.2019
Social Worker
St. Bernards Senior Health Clinic
08.2014 - 10.2016
Transition Coordinator
St. Bernards Total Life Healthcare
05.2011 - 08.2014
Discharge Planner
St. Bernards Medical Center
07.2008 - 08.2011
Master of Science - Social Work
Arkansas State University
Bachelor of Science - Social Work
Arkansas State University
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