Andrea Larson
Warsaw,IN
Summary
Dynamic credit union branch manager with expertise in providing outstanding member service and tailored financial solutions. Proven track record in developing team members to achieve professional growth and success. Results-driven with strong capabilities in sales and service management.
Overview
12
12
years of professional experience
Work History
Branch Manager
Interra Credit Union
Syracuse, IN
07.2020 - Current
- Established and built member relationships through targeted outreach.
- Developed and implemented strategies to enhance branch service experience.
- Directed and motivated team members through effective coaching, fostering a high-performance culture.
- Advised members on deposit products and lending solutions to meet their individual needs.
- Participated in community events to promote brand awareness.
- Managed branch operations daily, ensuring smooth and effective processes.
Financial Center Manager
Northwest Bank
Warsaw, IN
11.2013 - 07.2020
- Enhanced branch profitability by effectively cross-selling loans, deposits, investments, and various banking services.
- Monitored sales trend reports to drive office growth and enhance customer retention.
- Coached and developed retail banking staff to achieve branch performance objectives.
- Managed daily operations to maintain optimal performance and customer satisfaction.
Education
Bachelor of Arts - History
Indiana University Indianapolis
Indianapolis06-2013
Skills
- Relationship building
- Service strategy development
- Team leadership
- Cross-selling strategies
- Effective communication
- Critical thinking
- Community engagement
- Performance coaching
- Banking regulations
- Risk management
- Cash handling
- Banking software
Timeline
Branch Manager
Interra Credit Union
07.2020 - Current
Financial Center Manager
Northwest Bank
11.2013 - 07.2020
Bachelor of Arts - History
Indiana University Indianapolis
Similar Profiles
Josman GuillenJosman Guillen
Member Consultant at Interra Credit UnionMember Consultant at Interra Credit Union
CODY STEVISONCODY STEVISON
Business Development Officer at Interra Credit UnionBusiness Development Officer at Interra Credit Union
Yajahira EnriquezYajahira Enriquez
Member Consultant I at Interra Credit UnionMember Consultant I at Interra Credit Union
Ricky RogersRicky Rogers
Polymer Molder at Zimmer BiometPolymer Molder at Zimmer Biomet
Ricardo VegaRicardo Vega
Business Owner at Grand Designs Landscaping & Hardscaping LLCBusiness Owner at Grand Designs Landscaping & Hardscaping LLC