Andrea L. Daly
Manassas,Virginia
Summary
A highly resourceful, energetic, and committed individual with ten years of experience providing the highest customer support standard. Excellent communication skills, combined with an analytical and attentive nature. Eager to apply a strong work ethic and commitment to teamwork to support a positive and efficient warehouse environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Caregiver
Self-Employed
01.2024 - Current
- Served as a contact between the doctor’s offices and the patient.
- Aided with inquiries about health insurance and prescription medication.
- Entertain residents by reading stories and hosting game nights.
- Assisted with meals and exercises to improve the client’s health.
- Assisted with dressing changes and transferring patients from chair to bed.
- Performed housekeeping duties like cleaning and laundry.
Store Associate
Lidl
Manassas, VA
01.2020 - 01.2024
- Greeted customers and worked to determine their needs professionally and enthusiastically.
- Fostered a positive work environment by consistently treating all employees and customers with exceptional respect and consideration.
- Maintained the highest standards of customer service during high-volume, fast-paced operations.
- Remained current on the latest store offerings, promotions, and sales.
- Collaborated with management and team members to ensure day-to-day tasks were met with precision and promptness.
- Utilized proper selling techniques and product knowledge to provide the best customer service possible.
- Worked to keep the store clean, presentable, organized, and well-stocked.
- Followed all store protocols and safety regulations.
Liquidation Assistant
A.C. Moore
Fairfax, VA
01.2019 - 01.2020
- Unloaded all assigned pallets and materials from receiving stock.
- Delivered products, supplies, and equipment to designated areas.
- Monitored the status and inventory of merchandise and provided customers with relevant product information.
- Processed final transactions, conducted price checks, and handled cash/credit registers.
- Arranged and reset store shelves, end caps, and power panels using store planograms.
- Helped the company attain the highest customer service – earned 100% marks in all categories, including communication problem resolution and politeness.
Family Caregiver
Self-Employed
01.2000 - 01.2019
- Coordinate enjoyable activities for residents, including game nights, movie nights, card tournaments, exercise sessions, and dining out.
- Provided companionship – including assistance with walking, housekeeping tasks, and meal preparation.
- Assisted in giving medication and driving residents to scheduled appointments.
Seasonal Employee
Target
Fairfax, VA
01.1999 - 01.2000
- Thrived within a busy, high-volume environment requiring the ability to prioritize and provide exceptional customer service.
- Served on a team that accelerated the movement of received merchandise to the sales floor, resulting in a 6% increase in holiday sales.
- Demonstrated fast learning capacity, flexibility, and a versatile skill set.
Education
High School Diploma -
McLean
McLean, VASkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
Certification
Certified ServSafe Food Handler-2026
Timeline
Caregiver
Self-Employed
01.2024 - Current
Store Associate
Lidl
01.2020 - 01.2024
Liquidation Assistant
A.C. Moore
01.2019 - 01.2020
Family Caregiver
Self-Employed
01.2000 - 01.2019
Seasonal Employee
Target
01.1999 - 01.2000
High School Diploma -
McLean