Andrea Levison
Hooksett
Summary
Results-driven coordinator with expertise in optimizing office operations and strengthening client relations. Proven track record in managing diverse tasks for over 100 employees, ensuring efficient processes and exceptional service delivery. Experienced supervisor in administrative support, focused on enhancing workflow efficiency and team productivity. Skilled in policy implementation that improves organizational procedures and fosters professional development within teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Division Coordinator
RH White Construction
Bow
05.2024 - Current
- Coordinated calendars, travel arrangements, and division-level meetings or special events to support operational needs.
- Executed daily office processes for over 100 employees to maintain operational efficiency.
- Processed payroll in collaboration with payroll department for over 100 employees.
- Tracked purchase orders and processed invoices to reconcile budgetary expenses.
- Served as primary contact for inquiries, connecting staff with external vendors.
- Provided a positive first impression through professional greeting of clients and vendors.
- Maintained a tidy and organized office environment to enhance productivity.
- Ordered and restocked supplies, ensuring availability for daily operations.
Business Owner
Happy to Help LLC
Pembroke
02.2022 - Current
- Provided a range of support services for clients, helping with tasks such as grocery shopping, laundry, and medical appointments.
- Oversaw daily operations while balancing a full-time schedule, allowing employees to work independently.
- Developed marketing strategies to attract new clients and retain existing ones.
- Managed daily operations and logistics for service delivery.
Office Manager
Granite Engineering
Manchester
05.2023 - 12.2023
- Organized meetings and managed calendars to streamline scheduling processes.
- Coordinated supply orders and vendor deliveries to optimize inventory availability.
- Maintained financial records by entering data into QuickBooks.
- Processed payroll with payroll processing software
- Supported front-end office operations to enhance daily workflow.
- Performed errands to support office functions and team needs.
Direct Support Professional
Private Care
Hooksett
02.2018 - 02.2022
- Facilitated community engagement for client, fostering meaningful social interactions and improving overall enjoyment.
- Supported client transition after brother's retirement, addressing family needs and ensuring continuity of care.
Multiple Positions
National Legal Center
Candia
11.2009 - 02.2018
- Managed over 325 legal files with attorney, ensuring high client satisfaction.
- Assisted employees with inquiries and training, improving operational efficiency.
- Handled escalated consumer calls, resolving issues promptly and effectively.
- Collaborated with general manager to maintain departmental consistency and service quality.
- Maintained banking department by addressing client questions and concerns accurately.
- Reviewed client files for accuracy, facilitating smooth audit processes.
- Developed templated email responses to improve departmental organization and communication.
- Answered phone inquiries, directing clients to appropriate resources and personnel.
- Transitioned from work to focus on family responsibilities.
Education
Bachelor's Degree - Business Administration, Human Resources
Southern New Hampshire University
Manchester, NH06-2026
Diploma -
Manchester Memorial High School
Manchester, NH06-2007
Skills
- Project management and office administration
- Problem solving
- QuickBooks proficiency
- Account management and auditing
- Customer service and support
- Data entry and direct support
- Payroll coordination and administration
- Standard office software expertise
- Confidential information handling
- Budget tracking and office coordination
- Effective communication skills
- Staff development and training
- Meeting facilitation and community engagement
- Attention to detail and process improvement
- Performance tracking and employee engagement
Certification
- Driver's License, Present
- CPR & First Aid, 03/01/20, 03/01/22, 03/01/2025
- OSHA 10 05/20/2024
Timeline
Division Coordinator
RH White Construction
05.2024 - Current
Office Manager
Granite Engineering
05.2023 - 12.2023
Business Owner
Happy to Help LLC
02.2022 - Current
Direct Support Professional
Private Care
02.2018 - 02.2022
Multiple Positions
National Legal Center
11.2009 - 02.2018
Bachelor's Degree - Business Administration, Human Resources
Southern New Hampshire University
Diploma -
Manchester Memorial High School