Prepared and conducted comprehensive staff training, encompassing customer prospecting, overcoming customer objections, making presentations to senior decision makers, problem resolution, sales reporting and record keeping.
Reviewed student work for accuracy and completeness. Counseled on areas requiring improvement. Field Sales Trainer.
Spearheaded sales, Regional Management Produced correspondence, forms, reports, sales contracts.
Sales
Applied diversity of networking and prospecting strategies, including cold calling, data mining, e-mail, telephone contact and referral follow-up.
Interviewed customers in consultative settings to ascertain their specific requirements and preferences. Responsibilities include cold calling for takeovers in the fire protection industry. Selling fire alarm testing, inspections and monitoring in the commercial arena.
Attained top sales ranking across several industries, including new commercial fire and security systems, modifications, conversions and reactivation services.
As customer/employer liaison, provided extensive service and follow-through.
Assessed, investigated and resolved customer issues, problems and complaints.
Recognized for exemplary sales record. 100% to Quota Membership Club.
Current role includes consultive selling for maintenance services in the aviation industry for efficient operations.
Education
Associate of Arts - Advertising/Marketing
College of San Mateo
CA
Skills
MS Word, Salesforce, Outlook, Compass (Oracle), Excel
Sales forecasting
Customer retention
Consultative selling
Problem resolution
Customer relationship management
Effective communication
Negotiation skills
Conflict resolution
CHRONOLOGY
SUDA Aero Consulting, LLC- Account Management Sacramento/Phoenix 10-24
Business Development Executive- Johnson Controls, Inc. Sacramento 12/23 09/24
