Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Llerandi Quintanales

Oceanside,CA

Summary

Results-driven Logistics and Supply Chain Analyst with 6+ years of experience improving global operations, optimizing ERP systems, and building data solutions that drive performance. Proven ability to lead cross-functional projects, design impactful dashboards, and automate reporting processes. Skilled in SFDC, Tableau, SAP, and Quickbase with a strong focus on operational efficiency and customer experience.

Overview

11
11
years of professional experience

Work History

Logistics Analyst

Illumina
03.2022 - Current
  • Led the implementation of Salesforce and SAP process improvements, including RPA solutions, reducing manual processing by 40% and improving reporting speed.
  • Designed and maintained KPI dashboards using Quickbase and Tableau, enabling leadership to monitor 3PL performance and logistics operations in real time.
  • Conducted deep-dive analysis of logistics complaints and escalations, resulting in a standardized global Code Library and a 20% reduction in uncategorized issues.
  • Supported daily operations for order fulfillment, inbound shipments, international logistics, and inventory reconciliation.
  • Partnered with cross-functional teams (DRP, Customer Care, Logistics Quality) to streamline case resolution and improve customer satisfaction.
  • Created an SFDC dashboard to track business issues across Top accounts, enhancing visibility into warehouse and carrier performance.
  • Contributed to survey redesign efforts in the AMR CX Extended Core Team, improving feedback relevance and reporting accuracy.

Operations Coordinator

Superfood & Company
05.2021 - 01.2022
  • Identified process gaps and supported production and distribution alignment across departments.
  • Generated B2B sales leads and managed CRM updates to support demand forecasting and inventory optimization.
  • Delivered weekly reports with root cause analysis to inform leadership decisions on operational improvements.

Business Analyst

Raglan Roast
10.2019 - 08.2021
  • Managed monthly KPI reporting and performance dashboards for senior management and investors.
  • Conducted pricing analysis, market research, and customer insights to support product development.
  • Contributed to strategic planning, forecasting, and process refinement initiatives.

Operations Analyst

Inversiones El Clan C.A
03.2014 - 01.2016
  • Monitored operational costs and evaluated service delivery metrics using Excel.
  • Developed and presented monthly performance reports to executive leadership.
  • Created data tools to improve tracking of key business indicators and resource use.

Education

Certificate - International Business Administration

San Diego University For Integrative Studies
San Diego, CA
06-2017

Bachelor of Science - Production Engineering

Universidad Simon Bolivar
Venezuela
02-2015

Skills

  • Logistics & Supply Chain Operations
  • Data Analysis & Visualization (Tableau, Excel)
  • ERP Systems (SFDC, SAP, Quickbase)
  • Performance Reporting & Dashboards
  • Root Cause Analysis & Process Improvement
  • Cross-Functional Collaboration
  • Customer Experience Strategy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Logistics Analyst

Illumina
03.2022 - Current

Operations Coordinator

Superfood & Company
05.2021 - 01.2022

Business Analyst

Raglan Roast
10.2019 - 08.2021

Operations Analyst

Inversiones El Clan C.A
03.2014 - 01.2016

Certificate - International Business Administration

San Diego University For Integrative Studies

Bachelor of Science - Production Engineering

Universidad Simon Bolivar

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Andrea Llerandi Quintanales