Andrea Loera
Fullerton,CA
Summary
Enthusiastic employee willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience
Experienced background in retail sales and customer service. Exceptional organization, critical thinking and time management skills.
Overview
2
2
years of professional experience
Work History
General Fuflillment
Target
11.2023 - 01.2024
- Moved merchandise using stools and ladders.
- Conducted regular safety audits within warehouse environment, addressing any potential hazards promptly.
- Developed plan-o-grams and layouts that maximized sales.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Located needed merchandise in inventory using software and placed on skids for transport to shelves.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Interacted with guests in friendly and knowledgeable way.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Server
Pirates Kitchen
06.2022 - 07.2023
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Bachelor of Arts - Cosmetology Education
Fullerton College
Fullerton, CA04.2024
High School Diploma -
Sunny Hills High School
Fullerton, CA06.2023
Skills
- Inspection skills
- Friendly and Courteous
- Staff Training
- Goal Setting and Prioritization
- Merchandising and Display
- Flexible Schedule
- Motivated Team Player
- Quick Learner
- Excellent Communication
- Teamwork and Collaboration
- Fluent Bilingualism
- Fast Thinking
Timeline
General Fuflillment
Target
11.2023 - 01.2024
Server
Pirates Kitchen
06.2022 - 07.2023
Bachelor of Arts - Cosmetology Education
Fullerton College
High School Diploma -
Sunny Hills High School