Andrea Longoria
Daly City,CA
Overview
4
4
years of professional experience
Work History
Cashier
Pollo Loco
Lodi, CA
02.2022 - 09.2024
- Processed credit card and cash payments, ensuring all transactions were accurate.
- Sweeping, mopping, wiping tables, and taking out the trash.
- Assisted with customer requests and answered questions to improve satisfaction.
Team Lead
Sweet Lab Boba Tea and Desserts
Lodi, CA
09.2022 - 08.2024
- Counted inventory, resolved discrepancies.
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Identified needs of customers promptly and efficiently.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Election Poll Worker
Lincoln Technical Academy & Lodi Adult School
Lodi, CA
11.2021 - 11.2021
- Distributed ballots to voters, ensuring they were given the correct ballot type.
- Collected necessary information from voters to determine correct voting location and ballot.
- Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
Cashier
McDonald's
Lodi, CA
06.2020 - 07.2021
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted and balanced cashier drawers.
- Restocking: cups, sauces, straws, fries, bags, etc.
Education
Bachelor of Arts - Political Science
San Francisco State University
San Francisco, CA05-2026
Associate of Arts - Arts, Humanities, Social Science
San Joaquin Delta College
Stockton, CA05-2024
Skills
- Strong work ethic
- Patience and empathy
- Accuracy and precision
- Respectfulness
- Dependability
- Flexibility
- Quick learner
- Analytical thinking
- Problem-solving aptitude
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Member of multiple different soccer club travel teams over the span of 12 years
References
References available upon request.
Timeline
Team Lead
Sweet Lab Boba Tea and Desserts
09.2022 - 08.2024
Cashier
Pollo Loco
02.2022 - 09.2024
Election Poll Worker
Lincoln Technical Academy & Lodi Adult School
11.2021 - 11.2021
Cashier
McDonald's
06.2020 - 07.2021
Bachelor of Arts - Political Science
San Francisco State University
Associate of Arts - Arts, Humanities, Social Science
San Joaquin Delta College