Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Lopez

Gilbert,AZ

Summary

I am a detail-oriented finance and customer service professional with six years of experience in invoice processing, payroll, accounts payable, and reconciliation. Adept at auditing high-volume transactions, resolving vendor and customer disputes, and ensuring financial accuracy. Skilled in handling escalated concerns, collaborating across departments, and optimizing financial workflows. Strong analytical skills, time management, and proficiency in Microsoft Excel, financial databases, and reporting tools. Fully bilingual in English and Spanish, with the ability to communicate effectively with a diverse range of clients and vendors.

Overview

7
7
years of professional experience

Work History

Billing and Payroll Specialist

Adaptive WFS
11.2022 - Current

• Process and audit 700+ weekly payroll transactions and ensure invoice accuracy for a New York hospital.

• Verify purchase orders, budgets, and timecards to maintain financial accuracy.

• Research and resolve billing discrepancies, collaborating with internal teams and clients.

• Generate payment remittances and financial reports to streamline vendor payments.

Lead Direct Bill Processor, Reconciliations

NFP Property and Casualty INC
10.2021 - 10.2022

• Managed high-volume invoice reconciliations, ensuring accurate commission allocations and payments.

• Communicated with carriers and vendors to resolve discrepancies in financial records.

• Audited commission statements and processed payments to ensure compliance with financial agreements.

Lead Billing Specialist , Customer Relations

Bulwark Exterminating
06.2018 - 10.2021

• Handled escalated customer disputes, resolving billing and service issues professionally.

• Processed invoices, collections, and account reconciliations for hundreds of client accounts.

• Mentored and trained team members to improve billing accuracy and dispute resolution efficiency.

• Identified and corrected invoice discrepancies, ensuring smooth financial operations.

Education

High School Diploma -

Combs High School
San Tan Valley, AZ

Skills

    Invoice auditing and payment processing

    Customer dispute resolution

    Accounts payable and reconciliation

    Financial accuracy and compliance

    Communication and collaboration

    Microsoft Office (proficiency in Excel), financial databases, and accounting software

    Fast-paced adaptability and problem-solving

    Fully bilingual in English and Spanish

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Billing and Payroll Specialist

Adaptive WFS
11.2022 - Current

Lead Direct Bill Processor, Reconciliations

NFP Property and Casualty INC
10.2021 - 10.2022

Lead Billing Specialist , Customer Relations

Bulwark Exterminating
06.2018 - 10.2021

High School Diploma -

Combs High School
Andrea Lopez