I am a detail-oriented finance and customer service professional with six years of experience in invoice processing, payroll, accounts payable, and reconciliation. Adept at auditing high-volume transactions, resolving vendor and customer disputes, and ensuring financial accuracy. Skilled in handling escalated concerns, collaborating across departments, and optimizing financial workflows. Strong analytical skills, time management, and proficiency in Microsoft Excel, financial databases, and reporting tools. Fully bilingual in English and Spanish, with the ability to communicate effectively with a diverse range of clients and vendors.
• Process and audit 700+ weekly payroll transactions and ensure invoice accuracy for a New York hospital.
• Verify purchase orders, budgets, and timecards to maintain financial accuracy.
• Research and resolve billing discrepancies, collaborating with internal teams and clients.
• Generate payment remittances and financial reports to streamline vendor payments.
• Managed high-volume invoice reconciliations, ensuring accurate commission allocations and payments.
• Communicated with carriers and vendors to resolve discrepancies in financial records.
• Audited commission statements and processed payments to ensure compliance with financial agreements.
• Handled escalated customer disputes, resolving billing and service issues professionally.
• Processed invoices, collections, and account reconciliations for hundreds of client accounts.
• Mentored and trained team members to improve billing accuracy and dispute resolution efficiency.
• Identified and corrected invoice discrepancies, ensuring smooth financial operations.
Invoice auditing and payment processing
Customer dispute resolution
Accounts payable and reconciliation
Financial accuracy and compliance
Communication and collaboration
Microsoft Office (proficiency in Excel), financial databases, and accounting software
Fast-paced adaptability and problem-solving
Fully bilingual in English and Spanish