Natalia Lopez
Orlando,FL
Summary
Customer-focused sales and management professional with experience in high-volume environments. Proven ability to build rapport, overcome objections, close deals, and deliver exceptional service. Strong organizational and communication skills in English and Spanish with a quick ability to learn new systems and processes. Knowledgeable in sales-driven environments with a strong interest in residential leasing and property management. Seeking a Leasing Agent position to leverage sales expertise and customer service excellence.
Overview
4
4
years of professional experience
Work History
Sales Representative
Spectrum Business
Tampa, FL
01.2025 - 01.2026
- Generated new business through consultative sales and outbound prospecting
- Built rapport with clients to identify needs and recommend tailored solutions
- Presented services, addressed objections, and closed contracts in a competitive sales environment
- Maintained detailed customer records and follow-up communication using CRM systems
- Consistently worked toward meeting or exceeding sales goals
Manager
Bolay
Tampa, FL
03.2022 - 01.2025
- Managed daily operations in a fast-paced, high-volume customer service environment
- Delivered exceptional guest experiences while resolving customer concerns professionally
- Trained, supervised, and scheduled team members to ensure operational efficiency
- Enforced company policies and procedures while maintaining service standards
- Handled administrative tasks, organization, and multitasking under pressure
Education
Associate degree - Business Administration
St Thomas University
Miami, FL01.2021
High School Diploma -
American Senior High School
Miami, FL01.2018
Skills
- Customer Service & Relationship Building
- Sales & Closing Techniques
- Objection Handling
- Property Tours & Product Presentation
- Conflict Resolution
- Organization & Documentation
- CRM & Sales Systems
- Team Leadership & Training
- Time Management & Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Spectrum Business
01.2025 - 01.2026
Manager
Bolay
03.2022 - 01.2025
Associate degree - Business Administration
St Thomas University
High School Diploma -
American Senior High School
ADDITIONAL HIGHLIGHTS
- Strong phone, email, and in-person communication skills
- Comfortable working with diverse clients and fast-paced schedules
- Adaptable, reliable, and quick to learn new software and processes