Andrea Lopez
Maryland Oncology Hematology
Thurmont,MD
2
Languages
1
Certification
5
years of professional experience
Information Science student at the University of Maryland with experience in healthcare, customer service, and patient care. Bilingual in English and Spanish, with strong communication, organization, and problem-solving skills. Currently developing skills in Python, information organization, and data-focused applications through coursework and academic projects.
Work History
Medical Assistant
8 Months- Facilitated patient intake, collected vital signs, and managed rooming workflows for oncology and hematology visits, enhancing patient flow.
- Documented clinical information in EHR systems with precision, ensuring compliance and accessibility of patient records.
- Set up exam rooms, instruments, and supplies for procedures, treatments, and physician evaluations.
- Communicated effectively with patients and team members to enhance care coordination and improve patient experience.
Restaurant Hostess & To-Go Specialist
4 Years- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Managed customer reservations by efficiently scheduling and confirming bookings over the phone. and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained organized waitlist during busy periods, facilitating efficient guest seating.
Private Caregiver
2 Months- Provided compassionate overnight care (9PM- 9AM) for an elderly client, ensuring safety and comfort.
- Assisted with mobility, provided medication reminders, supported hygiene, and monitored client overnight to ensure well-being.
- Documented and communicated daily updates to family on client condition and needs to facilitate informed care decisions.
- Ensured a clean, organized environment and responded to emergencies swiftly to maintain client safety and comfort.
Volunteer
1 Month- Facilitated group activities to enhance teamwork among students. with students to build teamwork and foster healthy relationships.
- Modeled positive behavior for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Mentored students facing academic challenges, providing tailored support and guidance.
Education
Bachelor of Science - Information Science
- 3.6 GPA
- First-Generation College Student
- Relevant Coursework: Information Organization, Information Science
- Currently Learning: Python Programming
- Academic Project: Safe Scope — Safety & Hazard Reporting Application
- Developing Skills: UI/UX Design, Market Research, Team Collaboration
Associate of Applied Science - Pre-Health
- Dean's List
- 3.5 GPA
- Maryland Promise Scholarship Recipient
Skills
Customer engagement
Effective multitasking
Organizational time strategies
Strategic decision making
Engaged learning
Adaptability
Problem Solving
Attention to Detail
Collaborative networking abilities
Supportive interpersonal skills
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcare Association (NHA).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Maryland Oncology Hematology
02.2026 - CurrentRead More
Private Caregiver
Family Business
03.2025 - 05.2025Read More
Restaurant Hostess & To-Go Specialist
Red Robin
05.2022 - 05.2026Read More
Volunteer
North Frederick Elementary School
10.2021 - 11.2021Read More
University of Maryland, College Park
Bachelor of Science from Information Science
Read More
Frederick Community College
Associate of Applied Science from Pre-Health
Read More