Andrea Marie Smith
Parma
Summary
Senior corporate Occupancy Planner/Designer with experience in corporate design, healthcare, hospitality, and foodservice. Programming and space planning for KeyBank Buffalo properties. Analytics and Quarterly Business Review reports on vacancy, density and utilization for the KeyBank portfolio. Excellent communication and questioning skills to identify the needs of clients succinctly and problem solve to meet the client’s needs. Empathetic leader with a emphasis on developing the team skills. Adaptable and flexible to change. Familiar with products and solutions that contribute to LEED certification. Over 20 years of designing and managing projects varying in scale from multi-million dollar projects to small renovations. Keynote projects: KeyBank Buffalo Re-stack, KeyBank Lockbox Facility, KeyBank Buffalo Cash Vault, KeyBank Chicago Trade Office, KeyBank Columbus District Office, UH Main Campus cafeteria renovation, Cleveland Airport Marriott, Doubletree Omaha renovation and College of Wooster cafeteria.
Overview
33
33
years of professional experience
Work History
Senior Occupancy Planner Manager
JLL
01.2013 - Current
- Manage Occupancy Planning team imbedded in KeyBank
- Process all moves, adds and changes for a portfolio of 4.5 million SF of Corporate Facilities from Alaska to Maine and 20K employees & contractors
- Strategic planning for corporate projects based on Corporate Real Estate pipeline, programming and transaction team input
- Manager of Occupancy Planning team with a goal of growth and education of directs
- Implemented new software for tracking employees moves, adds and changes, compliance views and custom reporting
- Responsible for the Quarterly Business Review presentation to Corporate Real Estate Director and management team
- Report on trends, vacancy, mobility ratios and utilization per building
- Strategic projects to downsize corporate offices to reduce leased space to reduce KeyBank expenses
Interior Designer & Sales
DESIGNER WALLS
01.2011 - 01.2012
- Interior Designer and Sales for commercial contractor, specializing in Hospitality and Higher Education
- Prepared cost estimates for Hospitality & Higher Education bid work
- Designed penthouse suite for high end historic hotel
- Re-designed corporate office
- Implemented paint scheme standards for Case Western Reserve Dental Building
Corporate Designer & Relationship Manager
KEY BANK
01.2007 - 01.2011
- Responsible for engaging the lines of business in the bank, analyzing their needs, assembling the resources required and create and implement an agreed upon design solution
- Created an engaging new prototype for support spaces across the portfolio
- Analyzed 25 % of the buildings in the portfolio resulting in a 20% savings of leased spaces
- Gathered and maintained phased real time data for a 1,100 person move
- Initiated new art program with an MWBE art supplier
- Improved quality and lowered costs
- Defined accurately scope of work drawings enabling the construction managers to provide better estimates
- Surveyed employees on new products to gain buy-in and to aid in the change management process
Interior Designer
SS KEMP & CO.
01.2000 - 01.2007
- Provided full service design packages to clients
- Responsible for contract writing and negotiation, product selections, design drawings, design-build services, ordering, expediting, project management and punch lists on behalf of the client
- Published in several trade magazines for maximizing the potential of building products
- Unified the team processes enhancing the customer and sales team experience
- Created dynamic spaces by gaining the trust and respect of the clients to make bold choices
- Redesigned University Hospital main atrium cafeteria, resulting in a contract to redesign all the satellite cafeteria locations
Senior Interior Designer
SPECTRUM DESIGN SERVICES
01.1997 - 01.2000
- Responsible for all aspects of design: scope definition
- Contract writing, product selections, budgets, presentations, renderings, drawings and on site field direction
- Created new interior design package and drawings for the Cleveland Airport Marriott lobby, restaurant, pool and banquet facilities
- Performed due diligence reports to assess the needs of potential new properties
- Helped limit exposure to high cost projects that would not have the desired return on investment
- Responsible for design renovations for the Northwest territory of 10 full service properties
- Developed design standards to gain the greatest impact for the amount spent
- Established an AutoCAD program and training for all of the designers and increasing the turnaround and accuracy of drawings
- Managed internal design work for Spectrum office renovation, managed the project with the contractor team resulting in an on time and on budget project
Interior Designer
TRIAD DESIGN
01.1992 - 01.1995
- Company Overview: Merged with Kekst Architects
- Responsible for AutoCAD drawings and provided support to senior architects and designers
- Designed an office building for an engineering firm that portrayed the cutting edge image they desired
- Analyzed program requirements for Automated Packaging and providing them with the correct amount of space for their needs
- Move coordination and drawings for the Ameritrust and Society merger for 600 people over 5 weekends
- Created bid documents for the Cleveland Indians signage package
- Created custom millwork drawings for Deaconess hospital project & Metrohealth ER Fishtank design
- Merged with Kekst Architects
Education
Bachelor of Science - Design
University of Cincinnati - College of Design, Art, Architecture and Planning (DAAP)
Professional Development
- NCIDQ certified, 1994
- IIDA Program Director, 1994-1995
- IIDA Newsletter Editor, 1995-1996
Timeline
Senior Occupancy Planner Manager
JLL
01.2013 - Current
Interior Designer & Sales
DESIGNER WALLS
01.2011 - 01.2012
Corporate Designer & Relationship Manager
KEY BANK
01.2007 - 01.2011
Interior Designer
SS KEMP & CO.
01.2000 - 01.2007
Senior Interior Designer
SPECTRUM DESIGN SERVICES
01.1997 - 01.2000
Interior Designer
TRIAD DESIGN
01.1992 - 01.1995
Bachelor of Science - Design
University of Cincinnati - College of Design, Art, Architecture and Planning (DAAP)