Andrea Price
Utica,MS
Summary
Detailed, goal oriented employee with experience in customer service as well as financial applications. Highly adaptable and dedicated to producing error-free results.
Overview
7
7
years of professional experience
Work History
Program Technician
USDA Farm Service Agency
08.2022 - Current
- Performed wide-ranging administrative, financial and service-related functions.
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
- Completed multiple day-to-day tasks, such as answer telephone, administer current programs, assist customers, and file documents.
- Attended annual continuing education seminars to obtain updated information on program services.
- Assisted customers with acreage reporting data.
- Provided excellent customer service while being a dependable employee.
Bank Teller
Merchants And Planters Bank
04.2019 - 08.2022
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Generated monthly reports on cash-flow to and from personal cash drawer, main vault, and ATM.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Bank Teller
BancorpSouth
04.2017 - 02.2019
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Completed and balanced spreadsheets to maintain records of cash flow to and from the main vault, as well as the ATM, and personal cash drawer.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Education
General Studies
Hinds Community College
Pearl, MSHigh School Diploma -
Richland High S
Richland, MS05.2015
Skills
- Organized
- Task oriented
- Dependable
- Attention to detail
- Data analysis
- Problem-solver
- Time management
- Strong work ethic
Timeline
Program Technician
USDA Farm Service Agency
08.2022 - Current
Bank Teller
Merchants And Planters Bank
04.2019 - 08.2022
Bank Teller
BancorpSouth
04.2017 - 02.2019
General Studies
Hinds Community College
High School Diploma -
Richland High S