Andrea Martinez

• Coordinated communication strategies to enhance engagement between staff, students, and parents.
• Administered electronic document management systems to ensure accurate record-keeping and file organization.
• Supported budget tracking and procurement processes to ensure resource availability.
• Implemented structured training modules for new employees, focusing on office procedures and software applications to enhance operational efficiency.
• Engaged with team members to identify and resolve issues affecting operational efficiency and service quality.
• Handled incoming calls, ensuring proper message delivery to staff while greeting and assisting visitors.
• Safeguarded confidential data by enforcing privacy policies and utilizing secure filing systems to maintain information integrity.
• Provided exceptional customer service by promptly responding to client inquiries and effectively addressing concerns.
• Executed precise record-keeping through meticulous data entry and database management.
• Enhanced workplace morale through strategic communication and the development of strong professional relationships with team members.
• Assisted Early On providers and administrators with document and data troubleshooting in MiPSE before further escalating issues to the help desk/MiPSE team
• Assist with Fall, Spring, and end of year data submissions for Early Childhood count periods

• Recorded expenses and maintained accounting records in eFinance.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Created and implemented standard operating procedures for records handling.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to school staff.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Entered Student/Parent data into Synergy system and updated information to keep student records current.
• Answered, responded to and transferred over all daily phone calls on multi-line phone system.
• Track student attendance and attempt to contact parents to help get students in class more
• Assist new incoming students and students withdrawing from Cavanaugh Elementary
• Ordering bulk supplies while maintaining budget
• Taking charge of incoming and outgoing mail

Collections , Accounts Receivable, Accounts Payable, Tracking Outstanding Invoices as well as Payments Received, Processing Payments, Creating and Maintaining Deposit Journals, Filing, Maintain Financial Files for Residents and Vendors, Maintain Employee Records and Information, Payroll, Inquiries and Tours, Monthly Aging Summary Reports, Review Accounting Records, Implement Policies and Procedures, Resident Trust Fund Accounts, Long Term Care Insurance, Completing Tasks in a Timely Manner by Managing Time Appropriately