Andrea Massey
Garfield Heights,OH
Summary
Dedicated In-Home Health Care Aide brings 10+-years background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Overview
28
28
years of professional experience
Work History
Home Health Aide
Sunrise In Home Health Care
Meadville , PA
01.2020 - 11.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Transported clients for medical and personal outings.
- Followed nutritional plans to prepare optimal meals.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Developed rapport to create safe and trusting environment for care.
Box Office/Concession Cashier
Crawford Country Fair
Meadville , PA
08.2012 - 08.2019
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Managed large amounts of cash, completed numerous cash drops, maintained efficient accuracy of ticket sales and used POS E-tickets scanners for gate admissions.
Concession Stand Lead
Branded Bar BQ
Meadville , PA
04.1998 - 11.2015
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Processed large-scale concession resupply orders, bringing new snacks and beverages to serve customer preferences.
- Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
Sales Associate/Shift Manager
Country Fair Inc.
Meadville , PA
01.2007 - 05.2009
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared large cash deposits with zero discrepancies.
- Tracked stock using company inventory management software.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Maintained records related to sales, returns and inventory availability.
Education
BBA - Accounting And Business Management
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
Meadville Area Senior High School
Meadville, PA06.2005
Skills
- Client Relationship and Rapport
- Dietary Requirements and Nutrition
- Meal Planning and Preparation
- Patient Health Assessments
- Activities of Daily Living (ADLs)
- Ambulation Assistance
- Home Cleaning and Sanitizing
- Range of Motion Exercises
- Patient Care Recordkeeping
- Companionship and Emotional Support
- Care Plan Management
- Personal Care Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Sunrise In Home Health Care
01.2020 - 11.2020
Box Office/Concession Cashier
Crawford Country Fair
08.2012 - 08.2019
Sales Associate/Shift Manager
Country Fair Inc.
01.2007 - 05.2009
Concession Stand Lead
Branded Bar BQ
04.1998 - 11.2015
BBA - Accounting And Business Management
Edinboro University of Pennsylvania
High School Diploma -
Meadville Area Senior High School
Extreme Couponer, Youth & Community Leader, etc.
I love beating the retail stores at their own game by finding the best deals, using their manufactures coupons along with the store's ad for maximum savings. Lastly, by taking advantage of free offers from major retail stores, fast food & restaurants for your birthday equals freebies!!
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