Andrea McDonald
Duncan,OK
Summary
Dynamic professional with extensive experience in retail management at Family Dollar, excelling in sales promotion and employee training. Proven track record of enhancing customer satisfaction and optimizing inventory management. Skilled in budgeting and finance, with a strong commitment to workplace safety and fostering a positive shopping environment.
Overview
7
7
years of professional experience
Work History
Cashier Assistant Manager
Family Dollar
10.2023 - 11.2024
- Managed daily cash register operations, ensuring accuracy in transactions and balancing drawers.
- Resolved customer inquiries and issues, fostering a positive shopping experience for patrons.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
Representative
Serco
08.2018 - 05.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Adapted quickly to new systems and procedures, enhancing overall team productivity.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Cashier
Dollar General
08.2017 - 08.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Education
Medical Billing And Coding Certificate - Health Care
Bryan University
Tempe, AZ10-2025
High School Diploma -
Lawton Senior High School
Lawton, OK05-2003
Skills
- Sales promotion
- Employee training
- Workplace safety
- Budgeting and finance
Timeline
Cashier Assistant Manager
Family Dollar
10.2023 - 11.2024
Representative
Serco
08.2018 - 05.2019
Cashier
Dollar General
08.2017 - 08.2018
Medical Billing And Coding Certificate - Health Care
Bryan University
High School Diploma -
Lawton Senior High School
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