Andrea N. McGrey
Woodruff,SC
Summary
Detail-oriented professional with 6+ years of experience within the Mental Health and Sector transitioning into real estate law sector. Combining a strong background in regulatory compliance and rigorous documentation with proven expertise in high-stress dispute resolution. Skilled at managing tight timelines, auditing file accuracy, and collaborating with cross-functional teams to mitigate risk and achieve organizational targets. Passionate about continuous learning and professional development. Interested in transitioning into a Pre-Closer role with McMichael & Gray Law firm.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Case Manager
SAFY
Greenville, SC
01.2025 - Current
- Oversaw management of foster care cases, ensuring quality standards met state and federal regulations; ensuring clear and timely documentation and reporting.
- Conducted home visits to assess the safety of living environments for clients.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families through regular follow-up contacts.
- Formulated comprehensive treatment care plans tailoring to individual clients' needs and court directives.
- Investigated client challenges through interviews and assessments, supporting clients in developing achievable goals.
- Educated clients on mental health conditions, appropriate medications, and effective self-care practices by utilizing motivational interviewing alongside multiple therapeutic techniques.
- Advised clients and foster parents on community resources available to address specific needs.
- Processed applications for government benefits including Medicaid and Social Security Disability Insurance on behalf of clients.
- Acted as consultant to community programs by interpreting regulations and policies to clients and families.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Advocated for children's needs and provided enhanced family support services aimed at promoting child welfare and stability.
Assistant Director of Youth & Family Services
YMCA of Greenville
Greenville, SC
09.2024 - 10.2025
- Orchestrated association's inaugural teen engagement program, enhancing teen leadership skills and elevating community participation by 75%
- Oversaw recruitment and mentorship of staff ranging from 20 to 50, promoting child-centered methodologies and ensuring exceptional program delivery.
- Managed scheduling, budgeting, enrollment tracking, and operational reporting to optimize program efficiency.
- Optimized scheduling processes to enhance overall program efficiency and workflows, boosting efficiency by 20% and reducing staff turnover.
- Implemented behavior support strategies that reduced major incidents by 50% in high-needs groups.
- Managed registration logistics to ensure organized communication with stakeholders and community partnerships for 250+ families.
- Oversaw logistics and communication for large-scale camps and events, effectively serving 300+ participants each season.
- Managed budget allocations for various programs and ensured financial compliance.
- Monitored staff performance, provided feedback and conducted annual reviews and training sessions.
School-Based Counselor
SC Department of Mental Health-Aiken Barnwell
Aiken, SC
01.2022 - 09.2024
- Delivered extensive treatment services for emotionally disturbed children and families via varied therapeutic approaches.
- Performed mental health intake assessments to evaluate client requirements and recommend interventions.
- Acquired personal data and insurance information from clients to ensure complete intake documentation.
- Employed creative therapies like art and music to assist clients facing verbal expression difficulties.
- Conducted seminars on mental health awareness, stress management, and coping strategies for community outreach.
- Fostered interdisciplinary communication among educators, parents, psychiatrists, and healthcare professionals for coordinated care efforts.
- Ensured accurate case documentation aligned with departmental policies and protocols.
Assistant Teacher
The Quest Zone
Aiken, SC
08.2019 - 01.2022
- Implemented age-appropriate activities for 4k to 8th-grade students.
- Engaged one-on-one with students navigating challenges related to dyspraxia, anxiety, nonverbal autism spectrum disorder, ADHD, and communication delays.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Utilized observational methods to compile anecdotal records and portfolios showcasing student success.
- Coordinated with parents to discuss student progress and address concerns.
- Streamlined key administrative operations such as attendance tracking and lesson plan organization utilizing digital software.
Education
Bachelor of Arts - Experimental Psychology
University of South Carolina
Columbia12-2018
Skills
- Case management
- Crisis intervention
- Client advocacy
- Legal compliance
- Ethics and Law
- Community outreach
- Critical thinking
- Case prioritization
- Effective communication
- Self-motivation and time management
- Program development
- Regulatory compliance
- Attention to detail
- Calm under pressure
Certification
- CPR
- Mental Health First Aid
Timeline
Case Manager
SAFY
01.2025 - Current
Assistant Director of Youth & Family Services
YMCA of Greenville
09.2024 - 10.2025
School-Based Counselor
SC Department of Mental Health-Aiken Barnwell
01.2022 - 09.2024
Assistant Teacher
The Quest Zone
08.2019 - 01.2022
Bachelor of Arts - Experimental Psychology
University of South Carolina