Andrea Melford
Ocala,FL
Summary
A hardworking and reliable Nursing Assistant focused on going above and beyond to support the team and Serve the residents. Excellent verbal and written communication skills. Able to work in fast-paced environments by effectively juggling competing priorities and meeting continuous deadlines. Also Maintain well-organized and presentable work areas at all times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Home Hospice Aide
Vitas Healthcare Hospice
The Villages, FL
05.2023 - Current
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Assisted patients in maintaining their personal hygiene by providing bed baths, oral care, and peri-care as needed.
- Provided companionship to patients through engaging conversations or recreational activities based on individual preferences, alleviating feelings of loneliness and isolation.
- Educated patients on end-of-life care decisions, empowering them to make informed choices regarding their own treatment plans.
CNA/Home Health Aide
Conceirge Care
Ocala, FL, US
11.2022 - 04.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Memory Care Director/ Activity Director
Vitality
Lady Lake, FL, US
12.2021 - 07.2022
- Engaging Residents in Activities
- Employee schedules
- Assisting families in the transition of having to move there family member to memory Care
- Assessments
- Ordering medications
- Getting orders from doctors
- Assisting residents ADLS
- Calling families for supplies when needed
- Planning Activities, and outings
- Planning monthly calendar events for residents and families
Assistant Wellness Director
Atria Senior Living
Lady Lake, FL, US
04.2017 - 12.2021
- Assist with assessments
- Assisted with making sure that 1823 was accurate and complete
- Scheduling for staff
- Assistant with tours of the community
- Assist families
CNA - Certified Nursing Assistant/ Med Tech
Atria Senior Living
Lady Lake, FL, US
09.2016 - 04.2017
- Provided patients/residents with care and companionship
- Monitored vital signs
- Delivered medication to residents
- Aided residents with personal hygiene
- Served meals
- Assisted residents with activities of daily living
- Changed bed linens
- Cleaned and sanitized rooms
- Performed post-mortem care, if needed
CNA - Certified Nursing Assistant/ Med Tech
Lexington Park Assisted Living
Lady Lake, FL, US
06.2012 - 09.2016
- Maintained confidentiality concerning treatment and personal information
- Improved patient wellbeing by assisting with exercises, physical therapy, or taking walks around facility
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Observed condition of patients by examining them, including checking of existing conditions, such as open wounds or detecting blood in the urine
- Supported the social and emotional needs of patients by providing caring companionship
- Recognized and corrected potential behavior problems in caring and consistent manner
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Provided dignified care to residents in assisted living and memory care communities, including those with all stages of dementia and Alzheimer's disease
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Maintained patients' hygiene by assisting with baths and toileting
CNA - Certified Nursing Assistant/ Med Tech
Maxim Healthcare Services
Leesburg, FL, US
03.2010 - 06.2012
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Observed condition of patients by examining them, including checking of existing conditions, such as open wounds or detecting blood in the urine
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Acted empathetically with patients to brighten outlooks, frequently engaging individuals in conversation
- Assisted residents in managing daily living including lifting, bathing, and feeding support
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
- Supported the social and emotional needs of patients by providing caring companionship
- Maintained case notes to document resident progress and condition
- Collaborated with peers and medical teams to support resident care plans, working under RN's supervision
Cook
Hungry Howie's Pizza
Summerfield, FL, US
05.2003 - 09.2005
- Cleaned and disinfected food preparation areas, workstations, and equipment
- Cooked food products following established instructions for the preparation of particular menu items
- Ensured that food was stored at the proper temperature as required by food safety regulations
- Determined special requests from guests and prepared food accordingly
- Took and completed fast food orders of customers in a timely manner
- Verified that prepared food met requirements for quality and quantity
- Received orders at the counter or from kiosks and conducted transactions with customers
- Uphold all set safety and cleanliness protocols consistently
- Inspected premises to maintain compliance with food safety and sanitation regulations
- Kept front-end staff informed of any expected delays or item shortages to help them maintain customer satisfaction
- Prepped onions, tomatoes, and potatoes in an orderly fashion and maintained clean work area
Education
High school diploma - High School Diploma
Penn Foster High School
Penn, PA05.2004
Skills
- Medication Administration
- Patient observation
- Patient hygiene management
- Behavior redirection
- Emotional support
- First aid and CPR
- Alzheimer's Care
- Caregiving
- Dementia Care
- Memory Care
- Vital Signs
- Resident service coordinator
- Senior Care
- Home Care
- Cleaning Experience
- Microsoft Office
- Medical office experience
- Medical receptionist
- Multi-line phone systems
- Front desk
- Writing skills
- Communication skills
- Microsoft Excel
- Time management
- Organizational skills
- Microsoft Word
- Patient Care
- Medical Records
- EMR Systems
- Meal Preparation
- Laundry
- Food Preparation
Certification
- CNA
- CPR Certification
- First Aid Certification
- State Tested Nursing Assistant
Personal Information
Authorized To Work: US
Timeline
Certified Home Hospice Aide
Vitas Healthcare Hospice
05.2023 - Current
CNA/Home Health Aide
Conceirge Care
11.2022 - 04.2023
Memory Care Director/ Activity Director
Vitality
12.2021 - 07.2022
Assistant Wellness Director
Atria Senior Living
04.2017 - 12.2021
CNA - Certified Nursing Assistant/ Med Tech
Atria Senior Living
09.2016 - 04.2017
CNA - Certified Nursing Assistant/ Med Tech
Lexington Park Assisted Living
06.2012 - 09.2016
CNA - Certified Nursing Assistant/ Med Tech
Maxim Healthcare Services
03.2010 - 06.2012
Cook
Hungry Howie's Pizza
05.2003 - 09.2005
High school diploma - High School Diploma
Penn Foster High School