Andrea Melgoza
Pasco,WA
Summary
Applied Management student with a solid foundation in administrative tasks and customer service. Experienced in data entry and document management, paired with effective computer skills. Ready to transition into a new field with drive, excellent organization skills, and a desire to help a team succeed.
Overview
4
4
years of professional experience
Work History
School Clerk
Pasco School District
08.2023 - Current
- Coordinate and communicate with administrators, community members, and families to ensure processes are completed.
- Evaluate and address needs in compliance with state and federal regulations.
- Efficiently revise documents that involve student disability reports with eligibility results within required timelines.
Scheduling Coordinator
Walla Walla Orthodontics
01.2022 - 06.2022
- Utilized advanced software tools like Excel, Outlook, and scheduling with Dentrix to effectively manage comprehensive appointment calendars.
- Optimized workflow by prioritizing tasks based on urgency and align assignments accordingly.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Receptionist
Apple Valley Dental
06.2021 - 11.2021
- Schedule and confirmed appointments, communicated with clients, and updated client records.
- Managed numerous tasks under tight deadlines such as reviewing insurance documentation, processing payments, communicating with multiple providers, and answer customer questions.
- Proactively pursued new responsibilities and opportunities which resulted in a promotion.
Education
Bachelors in Science - Applied Management
Columbia Basin College
06.2026
Associates in Business Administration -
Columbia Basin College
06.2023
Skills
- Accuracy and organization
- Data entry
- File management
- Scheduling appointments
- Reception duties
- Attention to detail
- Paperwork accuracy
- Multitasking Abilities
- Problem-solving abilities
- Bilingual English and Spanish
Timeline
School Clerk
Pasco School District
08.2023 - Current
Scheduling Coordinator
Walla Walla Orthodontics
01.2022 - 06.2022
Receptionist
Apple Valley Dental
06.2021 - 11.2021
Bachelors in Science - Applied Management
Columbia Basin College
Associates in Business Administration -
Columbia Basin College