Hi, I’m
Andrea Merino
Phoenix,AZ
Summary
With over 20 years of administrative expertise, I excel in Microsoft Office and possess exceptional communication abilities. My background in legal and project coordination roles has honed my multitasking and organizational skills, ensuring efficiency and precision in fast-paced environments. Achievements include streamlining office operations and enhancing client relations through meticulous attention to detail and proactive problem-solving.
Overview
21
years of professional experience
Work History
Legal AZ
Legal Secretary
08.2017 - Current
Job overview
- Greeting visitors and clients professionally and providing friendly, knowledgeable assistance.
- Professional verbal and written communications with clients and colleagues.
- Prepare legal correspondence, scheduling of hearings and appointments, and filed documents with courts on behalf of attorneys.
- Work with outside vendors to coordinate purchasing of office supplies and maintenance of office building.
- Prioritize and handle multiple tasks and maintain firm commitment to time-sensitive deadlines.
- Collect retainer payments, process transactions and update relevant financial records.
- Maintain confidentiality of information regarding clients and company.
- Arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Manage general clerical needs such as opening and closing files, scanning and faxing documents.
- Organized client contact information to keep in touch with clients and provide updates on cases.
SERVPRO of Avondale/Goodyear/Southwest Phoenix
Administrative Assistant/Project Coordinator
09.2015 - 08.2017
Job overview
- Oversaw job files from start to finish, ensuring seamless communication, impeccable tracking and detailed data entry.
- Monitored job file status to ensure accuracy in all job file daily documentation.
- Communicated daily with Production crews to ensure all required documentation was captured on site at point of task.
- Created/reviewed estimate based on scope of work and photos from Production crew.
- Maintained an accurate Work in Progress board for all active leads/projects.
- Coordinated communications both internally and externally.
- Reviewed timestamps and other data points to reflect accurate reporting/KPMs.
- Performed internal audit of all projects to ensure estimate captures all work performed.
- Completed and reviewed job file documentation for final upload and corporate audit process.
Lorber Greenfield & Polito, LLP
Paralegal Assistant/Receptionist
10.2003 - 08.2011
Job overview
- Answered central telephone system and directed calls accordingly
- Created weekly firm calender to ensure important deadlines were met.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted with preparation of trial materials and documents.
- Handled assignments independently with good judgment and critical thinking skills.
Education
Gateway Community CollegePhoenix, AZ
Aesthetician License from Aesthetics
03-2014
Gateway Community CollegePhoenix, AZ
Some College (No Degree) from Court Reporting
07-2013
Yuma High SchoolYuma, AZ
High School Diploma
05-1996
Skills
- 20 years of Administrative experience
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Experience with Xactimate software
- Exceptional communication skills
- Efficient multi-tasker
- Self-motivated and goal-oriented
- Excellent organizational skills and strong attention to detail
- Experience in restoration, construction, and insurance industry
- Capable to work in a fast-paced, team-oriented office environment
Timeline
Legal Secretary
Legal AZ
08.2017 - Current
Administrative Assistant/Project Coordinator
SERVPRO of Avondale/Goodyear/Southwest Phoenix
09.2015 - 08.2017
Paralegal Assistant/Receptionist
Lorber Greenfield & Polito, LLP
10.2003 - 08.2011
Gateway Community College
Aesthetician License from Aesthetics
Gateway Community College
Some College (No Degree) from Court Reporting
Yuma High School
High School Diploma