ANDREA MEROLA
Cypress
Summary
Results-oriented professional with extensive experience at Memorial Herman Hospital, specializing in disinfection protocols and team leadership. Demonstrated success in improving operational efficiency and customer satisfaction through effective inventory management and service excellence. Dedicated to upholding high cleaning standards while promoting a collaborative team atmosphere.
Overview
23
23
years of professional experience
Work History
Housekeeping
Memorial Herman Hospital
Cypress
01.2024 - Current
- Disinfecting and sanitizing patient rooms alongside operating areas.
Nutrition services
Cypress Nutrition SchoolAGIC MAID SERVICE
08.2023 - 11.2023
- Ordered supplies to support nutrition services within facility.
- Served nutritious meals to staff and students efficiently.
Cleaning Team Leader
MAGIC MAID SERVICE
Cypress
07.2022 - 08.2023
- Supervised daily cleaning operations and ensured compliance with safety standards.
- Developed schedules for team assignments and ensured timely completion of tasks.
- Managed inventory of cleaning supplies and coordinated reorders as needed.
STOCKER
MICHAELS - ESTADOS UNIDOS DE AMERICA
Cypress
12.2021 - 02.2022
- Stocked shelves efficiently with products according to company standards.
- Organized merchandise displays to enhance customer shopping experience.
Sales Associate
WALMART- ESTADOS UNIDOS DE AMERICA
Tomball
06.2020 - 12.2021
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained clean and organized sales floor to enhance customer shopping experience.
Office Operations Analyst
BANCO DAVIVIENDA-COLOMBIA
Bogata
01.2003 - 04.2019
- Provided telephone support and information to customers effectively.
- Addressed claims via email to ensure prompt resolution.
- Followed up on issues reported through virtual channels, including ATMs, website, and app.
- Delivered office services to maintain operational efficiency.
Education
Occupational Health -
Minute of God University Corporation
Bogota, Colombia10.2015
Academic baccalaureate -
San José de Calasanz Cooperative College
Bogota, Colombia01.1995
Business Administration -
Minute of God University Corporation
Bogota, ColombiaSkills
- Disinfection protocols
- Nutritional management
- Team supervision
- Inventory control
- Cleaning standards
- Customer service
Management
Direct communication with offices and clients to recover the information necessary to comply with the requests of companies and customers in the shortest time.
Confidentiality
High degree of confidentiality of the information to which I have access.
Information Management
Prepare follow-up and statistical reports on the specific processes that are handled in the area.
Support
Clear and truthful support to offices, businesses and customers when they require it.
Interpersonal Relationships
Excellent interpersonal relationships and teamwork to achieve the common goal.
Personal Information
Date of Birth: COLOMBIA
Languages
SPANISH, ENGLISH
City Of Residence
CYPRESS, TEXAS
Academic Level
- Occupational Health, Minute of God University Corporation, 10/01/15, Bogota – Colombia
- Business Administration, Minute of God University Corporation, Unfinished, Bogota – Colombia
- Academic baccalaureate, San José de Calasanz Cooperative College, 1995, Bogota – Colombia
Languages
Spanish
Professional
English
Elementary
Timeline
Housekeeping
Memorial Herman Hospital
01.2024 - Current
Nutrition services
Cypress Nutrition SchoolAGIC MAID SERVICE
08.2023 - 11.2023
Cleaning Team Leader
MAGIC MAID SERVICE
07.2022 - 08.2023
STOCKER
MICHAELS - ESTADOS UNIDOS DE AMERICA
12.2021 - 02.2022
Sales Associate
WALMART- ESTADOS UNIDOS DE AMERICA
06.2020 - 12.2021
Office Operations Analyst
BANCO DAVIVIENDA-COLOMBIA
01.2003 - 04.2019
Occupational Health -
Minute of God University Corporation
Academic baccalaureate -
San José de Calasanz Cooperative College
Business Administration -
Minute of God University Corporation
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