Andrea Mesa
North Miami Beach,FL
Summary
Dynamic professional with a proven track record at Private Family House, excelling in household management and health care services. Skilled in expense coordination and fostering positive relationships, I significantly improved patient satisfaction and streamlined household operations. Expert in tech-savviness and quality service, I adeptly manage financial matters and health appointments, ensuring efficiency and high standards. Detail-oriented Household Manager with 5 years of related experience. Personable and focused with a passion for cleaning and organization to simplify active lifestyles.
Overview
18
18
years of professional experience
Work History
Household Manager/Housekeeper
Private Family House
North Miami, FL
12.2019 - Current
- Anticipated the household's needs and proactively addressed them to minimize disruptions or inconveniences.
- Established a collaborative working relationship with the family, fostering trust and open communication to better understand their preferences and expectations.
- Fostered positive relationships with service providers, ensuring timely delivery of services and effective communication.
- Performed cleaning and organization duties.
- Managed financial operations for household.
- Scheduled appointments for medical and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Home Health Care/Housekeeper
Private Family Care
North Miami Beach, FL
01.2019 - Current
- Organized community outreach events to educate the public on the benefits of home health care services for various demographics including seniors, disabled individuals, and those recovering from illness or injury.
- Demonstrated dedication to continuous professional growth by attending relevant workshops and seminars in the home health care field.
- Improved patient satisfaction by consistently providing high-quality home health care services.
- Assist with daily care needs for patient. Errands, appointments, cooking and cleaning.
Medical Assistant
Cancer Healthcare Associates
Aventura, FL
01.2011 - 01.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Store Manager
Baby Posh Garage
Aventura, FL
03.2007 - 12.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
Medical Assistant Certificate - Medical Assistant
Sanford Brown University
Coconut Creek11.2010
Skills
- Home maintenance
- Health and wellness experience
- Expense coordination
- Activity Planning
- Cleaning Protocols
- Appointment Scheduling
- Tech-savviness
- Calendar Management
- Quality service
- Personal Shopping
- Cleaning and organization
- Schedule Coordination
- Security measures
Timeline
Household Manager/Housekeeper
Private Family House
12.2019 - Current
Home Health Care/Housekeeper
Private Family Care
01.2019 - Current
Medical Assistant
Cancer Healthcare Associates
01.2011 - 01.2019
Store Manager
Baby Posh Garage
03.2007 - 12.2011
Medical Assistant Certificate - Medical Assistant
Sanford Brown University