Andrea Milem
Fitchburg,MA
Summary
I am a loyal, responsible, hardworking wife and mother of two. My past experience as a waitress, substitute teacher, special events coordinator and a group sales manager have allowed me to develop and provide exceptional communication, organizational skills and various office supports. I work cohesively with colleagues to ensure tasks are achieved all while maintaining resources and efficiency.
Overview
5
5
years of post-secondary education
22
22
years of professional experience
Work History
Academic Substitute Teacher
The City of Fitchburg
Fitchburg, MA
01.2024 - 03.2026
- Facilitated classroom management and maintained a positive learning environment.
- Delivered lesson plans and instructional materials provided by regular teachers.
- Collaborated with staff to address student needs and classroom dynamics.
Group Sales Office Manager
Wachusett Mountain Ski Area
Princeton, MA
09.2008 - 09.2019
- Performed administrative tasks such as creating contracts, invoices and purchase orders.
- Developed and implemented successful sales strategies.
- Collaborated with other departments to ensure smooth operations of group events.
- Maintained accurate transaction records related to all group sales activities.
- Engaged in outbound calls and emails when needed to promote products or services.
A-1 Event Rentals
Owner/Operations Manager
Fitchburg, MA
09.2004 - 11.2014
- Performed all facets of owning and operating an event/rental company.
- Administration tasks include creating estimates, contracts, invoices and purchase orders.
- Developed and managed all social media marketing platforms, website and sales promotions.
- Managed all employee schedules as well as equipment delivery, installation and removal.
- Responsible for all banking transactions, city/town permitting when required and payroll.
Education
Bachelor of Science - Business Administration And Management
Fitchburg State College
Fitchburg , MA 09.2003 - 05.2008
Montachusett Regional Vocational Technical High School
Fitchburg , MASkills
- Exceptional Communication, verbal & written
- Punctual & Reliable
- Resourceful & Creative
- Organized
Timeline
Academic Substitute Teacher
The City of Fitchburg
01.2024 - 03.2026
Group Sales Office Manager
Wachusett Mountain Ski Area
09.2008 - 09.2019
A-1 Event Rentals
Owner/Operations Manager
09.2004 - 11.2014
Bachelor of Science - Business Administration And Management
Fitchburg State College
09.2003 - 05.2008
Montachusett Regional Vocational Technical High School