Summary
Work History
Education
Skills
Awards
Timeline
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Andi Miller

North Carolina

Summary

Dynamic and results-driven Account Manager with extensive experience in partnership activation, sponsorship management, and business development. Proven track record of managing multimillion-dollar accounts, executing strategic marketing campaigns, and delivering exceptional client service. Skilled in relationship building, strategic planning, and event management. Committed to driving revenue growth and enhancing brand value through innovative solutions and effective B2B communication.

Work History

Account Manager, Partnership Activation

The Charlotte Hornets
  • Manage the Team’s day-to-day relationships, contractual assets, activation, and sponsorship renewal negotiations with the following partner accounts: Honeywell, LendingTree, Moet Hennessy, DraftKings, Blue Cross and Blue Shield of North Carolina, Grant Thornton LLP, Ally Bank, Insurance Office of America (IOA), Food Lion, HM Properties, Ticketmaster, and Match-Up Promotions.
  • Responsible for growing a book of business worth over $2M annually through renewing key accounts and new business development.
  • Specialize in developing and supporting relationships with key accounts to ensure annual account retention and gain quality referrals.
  • Train and help to onboard new employees in department.
  • Manage and develop Buzz City Exchange partner events program by creating and managing over 30 events throughout the year as well as handling budget, staffing, and event execution from start to finish.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Inside Sales Consultant

The Charlotte Hornets
  • Sold new full-season and partial ticket plans for the Charlotte Hornets.
  • Prospected and qualified potential sales opportunities while keeping detailed CRM records.
  • Made 100+ outbound calls daily to generate leads and close sales.
  • Delivered exceptional customer service to fans and clients.
  • Scheduled and completed 3–5 face-to-face appointments per week with prospects.
  • Participated in select-a-seat events and other sales-driven arena events.
  • Attended formal sales training led by the Vice President of Ticket Sales and senior leadership.
  • Performed game day duties at all home games and arena events, including staffing sales tables and visiting clients.
  • Focused on providing an outstanding fan experience at the Spectrum Center.
  • Grew personal book of business and strengthened relationships with prospects and clients.
  • Helped fans create lifelong memories through personalised service and engagement.

Sales Development Representative

Phreesia
  • Managed and grew a sales channel through outbound and inbound demand generation activities.
  • Supported quota-carrying National Sales Representatives by building and qualifying a profitable sales pipeline.
  • Created and executed targeted outreach campaigns to drive lead generation and conversion.
  • Managed new client accounts, providing seamless onboarding and ongoing support.
  • Delivered high-quality customer service and educated client staff on maximizing product functionality.
  • Gathered and relayed customer feedback to inform product development and enhance the business model.
  • Initiated client renewal processes and ensured exact collection of consumer financial details.
  • Promoted brand awareness through the strategic use of marketing collateral, live demos, and event representation.
  • Attended national trade shows and conventions to engage prospects and build relationships.

Education

Bachelor of Science - Communication Studies, General Business

Appalachian State University
Boone, NC

Skills

  • Adobe Acrobat
  • Adobe Illustrator
  • Adobe Photoshop
  • Archtics
  • CRM
  • KORE
  • Marketo
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Salesforce
  • Ticketmaster
  • DigiDeck
  • GumGun

Awards

  • Top Performing SDR, Phreesia
  • Panhellenic Delegate of the Year, Appalachian State University Greek Life
  • Lambda Beta Pi Eta Communication Honor Society, Appalachian State University
  • Order of Omega Greek Honor Society, Appalachian State University

Timeline

Account Manager, Partnership Activation

The Charlotte Hornets

Inside Sales Consultant

The Charlotte Hornets

Sales Development Representative

Phreesia

Bachelor of Science - Communication Studies, General Business

Appalachian State University

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Andi Miller