Andrea Miller
Rockford,IL
Summary
Results-driven pharmacy professional with over three years of experience managing pharmacy operations and training staff. Recognized for maintaining accurate medication inventories and providing outstanding customer service while adhering to safety protocols and compliance regulations.
Overview
5
5
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Loves Park, Illinois
08.2022 - 07.2025
- Supervised pharmacy technicians and trained new staff on operational procedures.
- Organized medication inventory while maintaining accurate stock levels.
- Managed daily pharmacy operations to ensure compliance with safety protocols.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Line Cook, Pizza Maker,
Marie's Pizza
Rockford, IL
08.2020 - 08.2022
- Prepared ingredients and ensured freshness for daily menu items.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Cooked multiple orders simultaneously during busy periods.
Education
GED -
Regional Board of Education
Loves Park, IL10-2005
Skills
- Medication management
- Inventory control
- Customer service
- Team leadership
- Training new staff
- Attention to detail
- FDA and HIPAA compliance
- Insurance billing
- Proper labeling
- Problem-solving skills
- Medication dispensing
- Patient confidentiality
References
References available upon request.
Timeline
Lead Pharmacy Technician
CVS Pharmacy
08.2022 - 07.2025
Line Cook, Pizza Maker,
Marie's Pizza
08.2020 - 08.2022
GED -
Regional Board of Education