Brian Linsday
Durham,NC
Summary
Dynamic Lead Pharmacy Technician with extensive experience at Walmart, excelling in problem-solving and inventory management. Proven track record in enhancing pharmacy efficiency and customer satisfaction through effective communication and meticulous medication management. Skilled in data analysis and HIPAA compliance, ensuring accurate patient records and seamless operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart
01.2023 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Walmart
05.2021 - 01.2023
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
Lead Pharmacy Technician
Walmart
06.2017 - 05.2021
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Walmart
08.2013 - 06.2017
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
Assembler/Overnight Stock Associate
Walmart
01.2004 - 08.2013
- Assembled and repaired bicycles, barbeques, and furniture for store display and sale; performed Inventory Control procedures; replenished merchandise to empty or depleted shelves; rotated overstock and feature merchandise displays; practiced safety procedures; provided assistance to customers and other associates.
Education
Bachelor of Science - Data Analytics
Southern New Hampshire University
Manchester11-2025
Pharmacy Technician Certificate - Course study including Externship resulting in a California Pharmacy Technician License
Boston Reed College
Menifee, CA12.2010
High School Diploma - General course study, Marching, Concert and Jazz Band Ensemble
Elsinore High School
Wildomar, CA06.2003
Skills
- Problem-solving and resolution
- Data analysis
- Customer service and support
- Inventory management
- Attention to detail
- Team collaboration
- Pharmacy records management
- Communication skills
- HIPAA compliance
- SQL querying
- Power BI expertise
- Microsoft Office 365
- Medication management
- Patient record management
- Python programming
- Data collection management
Certification
- Microsoft Certification in Word and Excel
- North Carolina Pharmacy Technician License, 66553
- PTCB CPhT Credential, 610107010354627
References
Ashley Overby - Pharmacy Manager - 919-750-2051
Ken Taylor - Staff Pharmacist - 919-622-9790
Mike Lairson - Data Scientist - 919-218-6935
Timeline
Lead Pharmacy Technician
Walmart
01.2023 - Current
Pharmacy Technician
Walmart
05.2021 - 01.2023
Lead Pharmacy Technician
Walmart
06.2017 - 05.2021
Pharmacy Technician
Walmart
08.2013 - 06.2017
Assembler/Overnight Stock Associate
Walmart
01.2004 - 08.2013
Bachelor of Science - Data Analytics
Southern New Hampshire University
Pharmacy Technician Certificate - Course study including Externship resulting in a California Pharmacy Technician License
Boston Reed College
High School Diploma - General course study, Marching, Concert and Jazz Band Ensemble
Elsinore High School