Summary
Work History
Education
Skills
Generic
Andrea Mitchell

Andrea Mitchell

Operations Manager
Boise,ID

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

VP - Commercial Banking Collateral Manager

JPMorgan Chase Bank NA
Fort Worth, TX
07.1980 - 04.2023
  • Led or participated in state, regional and national collateral management initiatives
    relative to process improvement.
  • Partnered with lines of business and others to support efforts to improve collateral
    performance and timely execution.
  • Managed collateral risk by adhering to policies, procedures and regulations.
  • Complied with established internal controls and policies.
  • Performed routine closings, maintained clean, accurate and accessible records and
    kept close eye on transaction updates throughout each quarter.
  • Monitored and approved vendor payments and other accounting disbursements for
    accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee
    five-star service for clients.
  • Identified improvement changes regarding key processes for internal controls.
  • Validated existing reporting systems to assess quality and conformance, identify
    problems and implement corrective actions.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Agile Product Owner

JPMorgan Chase Bank NA
Fort Worth, TX / Chicago, IL
03.2014 - 03.2019
  • Liaised with product team and development team to help break down
    requirements.
  • Broke project into epics and implementable user stories.
    Attended Agile ceremonies, demos and production proving activities.
  • Interacted with internal stakeholders as voice of customer.
  • Oversaw entire product deployments from vision and creation to rollout and
    delivery.
  • Owned and prioritized product backlog.
    Coordinated with software developers to create custom applications and trackers
    to achieve client goals.
  • Closely collaborated with project members to identify and quickly address
    problems.
  • Investigated and corrected or escalated project problems.

Education

Bachelor of Administrative Studies - General Business Administration

Louisiana State University At Shreveport
Shreveport, LA
05.1988

Skills

  • Commercial Lending Collateral Management
  • Legal Research for Collateral Position
  • Expert Loan Documentation Knowledge
  • Releases Processes
  • Spreadsheet Tracking
  • Excellent Team Leadership
  • Internal Controls and Reporting Systems
Andrea MitchellOperations Manager