Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Mucci

Content & Community Coordinator
DeBary,FL

Summary

Detail oriented and community driven professional with experience in content evaluation, social media coordination, and community management. Skilled at maintaining safe, welcoming, and respectful online spaces through thoughtful communication and sound judgment. Passionate about contributing to a mission driven team that puts people first and creates meaningful experiences for its community.

Overview

4
4
years of professional experience

Work History

Search Quality Rater

RWS
06.2024 - Current
  • Evaluated search results for accuracy, relevance, and adherence to quality guidelines.
  • Applied critical thinking and attention to detail to assess whether content met safety and quality standards.
  • Demonstrated reliability and self discipline while consistently meeting quality and accuracy standards in a remote setting.

Ecommerce Coordinator

Swift Response LLC
05.2023 - 09.2023
  • Managed inventory in Amazon Seller Central.
  • Sent daily emails to the company’s warehouse to let them know about any pending orders and products that went out of stock.
  • Audited the company’s retailer listings to ensure titles and descriptions of the products were correct.

Social Media Coordinator

Swift Response LLC
02.2022 - 05.2023
  • Managed the company’s social media accounts on the following platforms: Facebook, Instagram, Twitter, TikTok, and YouTube.
  • Maintained a safe and welcoming online environment by managing community comments and DMs with professionalism, warmth, and care.
  • Responded to comments and DMs in a timely manner, maintaining a warm, professional, and on brand tone across all communications.
  • Took initiative to search for trending topics.
  • Managed user-submitted content database (e.g., testimonials).

Education

High school or equivalent -

University High School
Orange City, FL
05.2017

Associate - Psychology

Daytona State College
Daytona Beach, FL
12.2017

Skills

  • Content Evaluation
  • Community Management
  • Social Media Management
  • Customer Service
  • Critical Thinking
  • Strong Written and Verbal Communication
  • Effective Time Management
  • Ability to Multitask
  • Attention to Detail
  • Microsoft Office

Timeline

Search Quality Rater

RWS
06.2024 - Current

Ecommerce Coordinator

Swift Response LLC
05.2023 - 09.2023

Social Media Coordinator

Swift Response LLC
02.2022 - 05.2023

Associate - Psychology

Daytona State College

High school or equivalent -

University High School
Andrea MucciContent & Community Coordinator