ANDREA MUNOZ
Dallas,TX
Summary
Reliable housekeeping attendant dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Housekeeping Attendant
UT Southwestern CUH
Dallas, TX
03.2024 - Current
- Maintained public areas and patient rooms clean daily.
- Removed spills promptly in patient rooms and public areas.
- Vacuumed, mopped, and dusted conference rooms, work rooms, and lobbies.
- Performed detailed cleaning of terminal spaces to maintain a safe environment. and regular cleans in a timely manner as assigned.
Financial Customer Associate
Fidelity Investments
Westlake, TX
07.2022 - 08.2023
- Provided financial services via incoming phone calls and education to clients regarding 401k retirement accounts.
- Successfully submitted transactions, resolved financial account issues.
- Maintained knowledge of policies regarding payment and exchanges, and security practices.
Fulfillment Center Associate
Amazon
Dallas, TX
07.2020 - 05.2022
- Received, sorted, and processed incoming orders in a timely manner.
- Inspected items for damages prior to shipment.
- Collaborated with other associates to ensure efficient workflow throughout the day.
Office Receptionist
Whole Health Partners
Dallas, TX
03.2020 - 03.2020
- Answered incoming calls, screened and forwarded calls to appropriate personnel.
- Managed the front desk area by providing customer service and taking care of administrative tasks.
- Scheduled appointments for customers and ensured all paperwork was completed accurately.
Education
Mountain View College
Dallas, TXSoftware Engineering
University of Texas at Arlington, College of Engineering
Arlington, TXSkills
- Housekeeping Procedures
- Facility Maintenance
- Attention to detail
- Customer Service
- Troubleshooting and Resolution
- Advanced Clerical Knowledge
- Order Picking
- Spreadsheet Development
- Programming IDE proficiency
Timeline
Housekeeping Attendant
UT Southwestern CUH
03.2024 - Current
Financial Customer Associate
Fidelity Investments
07.2022 - 08.2023
Fulfillment Center Associate
Amazon
07.2020 - 05.2022
Office Receptionist
Whole Health Partners
03.2020 - 03.2020
Mountain View College
Software Engineering
University of Texas at Arlington, College of Engineering