Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Lutfy

Villa Park,IL

Summary

Dedicated professional with experience at Maple Glen Senior Living, excelling in housekeeping and laundry operations. Proven ability in inventory management and supply ordering, while fostering strong relationships with residents and families. Recognized for taking initiative and collaborating effectively across departments to enhance service quality and resident satisfaction.

Overview

26
26
years of professional experience

Work History

Housekeeping and Laundry Attendant

Maple Glen Senior Living
Glen Ellyn, IL
10.2019 - 11.2025

I worked in housekeeping and laundry keeping everything detailed clean and organized for the residents. Made sure all residents closets were organized and clothes labeled. Not only did I maintain organization for residents I helped and listened to family members requests and upkeep. I took initiative with scheduling and helping with making sure supplies were ordered. Working well with others and stepping in when other departments needed assistance from getting residents involved in the activities exercise, games or assisting in caregiving.

Cashier

Pet Supplies Plus
Villa Park, IL
06.2018 - 06.2019

I worked as a cashier and in helping and assisting customers with purchasing needs.

Quality Control

Carson Pirie Scott & Co
Naperville, IL
01.2000 - 03.2014

I worked with furniture vendors to order parts and or receive credit for defective merchandise. Over seen merchandise that came back from customers to see if merchandise was defective or could be sold in furniture clearance center store. My job was also to take charge of new merchandise to be sent to photo shoot and be logged into and out of building. Worked also with buying office on a day to day business. My skills also contributed to help other departments. Such as pre delivery taking calls and helping out customers either set up delivery, rescheduling or check on there orders.

Education

High School Diploma -

Donna Highschool
Donna, TX
05.1990

Skills

  • Housekeeping procedures
  • Laundry operations
  • Inventory management
  • Supply ordering

Timeline

Housekeeping and Laundry Attendant

Maple Glen Senior Living
10.2019 - 11.2025

Cashier

Pet Supplies Plus
06.2018 - 06.2019

Quality Control

Carson Pirie Scott & Co
01.2000 - 03.2014

High School Diploma -

Donna Highschool