Andrea Ndungu

Encouraged patients to discuss experiences in group and individual settings.

• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
• Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
• Observed and monitored client behavior and responses to treatment.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
• Provided referrals to connect clients with other community resources to support mental health and well-being.
• Stayed current on mental health research to follow new developments and research in mental health field.
• Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
• Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted patients with self-administered medications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Shopped for groceries regularly in order to keep house stocked with necessities.
• Maintained frequent supervision of residents unable to call for assistance.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Conferred with supervisor to discuss patient condition and medical care.
• Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Maintained frequent supervision of residents unable to call for assistance.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
• Conferred with supervisor to discuss patient condition and medical care.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted patients with self-administered medications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Shopped for groceries regularly in order to keep house stocked with necessities.
• Maintained frequent supervision of residents unable to call for assistance.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
• Conferred with supervisor to discuss patient condition and medical care.