Andrea Olivares
Pleasant Grove
Summary
Licensed insurance agent with background in the legal field. Known for being hardworking, highly organized and, responsible, with a strong eagerness to learn and achieve goals. Recognized for collaborative approach, adaptability in fast-paced environments, and a deep commitment to achieving results through effective communication and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Broker
The Cody Group
02.2024 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Researched and identified potential new markets.
- Generated quotes and proposals for clients to match individual needs.
- Improved client retention rates by providing exceptional customer service and ongoing communication regarding policy changes or updates.
ESL Teacher
Nomen Global
05.2022 - 09.2024
- Educated students in basics of English grammar and conversational speaking.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Promoted critical thinking to build subject engagement and interaction.
- Adopted new technologies and online platforms to facilitate student learning.
Virtual Executive Assistant
Valatam
01.2021 - 01.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Improved efficiency of administrative tasks by implementing organizational systems and automating processes.
- Organized and coordinated conferences and monthly meetings.
Junior Attorney
ESCG Abogados
11.2018 - 03.2020
- Attended court hearings as needed, representing clients professionally in both oral arguments and written submissions.
- Enhanced client satisfaction by providing thorough legal research and drafting persuasive legal documents.
- Provided legal counsel to clients on diverse business, financial and civil matters.
- Drafted and reviewed contracts and other legal documents to support client needs.
- Developed strategies to resolve cases in client's best interest.
Education
Second Language Acquisition Certificate - English-as-a-Second-Language Education
Nomen Global
Law Degree - Law
Central University of Venezuela
Caracas, Venezuela12-2017
Skills
- Excellent verbal and communication skills
- Personal lines, commercial insurance
- Negotiation
- Client relationship management
Certification
- Property and Casualty License - (UT, NY) Department of Insurance.
Languages
English
Full Professional
Timeline
Insurance Broker
The Cody Group
02.2024 - Current
ESL Teacher
Nomen Global
05.2022 - 09.2024
Virtual Executive Assistant
Valatam
01.2021 - 01.2022
Junior Attorney
ESCG Abogados
11.2018 - 03.2020
Second Language Acquisition Certificate - English-as-a-Second-Language Education
Nomen Global
Law Degree - Law
Central University of Venezuela
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