ANDREA O’NEILL
Waynesburg
Summary
Dynamic Registered Nurse and former General Manager with a proven track record of enhancing patient care at Hennis Care Center of Dover. Specializes in adults and geriatric-age health care needs. Specializes in medication administration and empathetic patient counseling. Demonstrated leadership in infection control and patient advocacy, contributing to significant improvements in patient satisfaction and safety. Successful in prioritizing in tasks to improve the quality of patient care.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Hennis Care Center of Dover
02.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Environmental Services Housekeeper
Aultman Health Foundation-Aultman Hospital
04.2018 - 03.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
General Manager
Chipotle Mexican Grill
05.2011 - 05.2015
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Implemented operational strategies and effectively built customer and employee loyalty
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
Education
Associate of Science - Nursing
Kent State University
Tuscarawas, OH05-2022
Associate of Applied Science - Science
University of Akron
Akron, OH05-2017
High School Diploma -
Osnaburg Local
East Canton, OH05-2008
Skills
- Medication and IV administration
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Physical assessments
- Chart updating
- Geriatric treatment
- Patient-centered care
- HIPPA guidelines
- Problem-solving
- Empathetic and active listener
Timeline
Registered Nurse
Hennis Care Center of Dover
02.2023 - Current
Environmental Services Housekeeper
Aultman Health Foundation-Aultman Hospital
04.2018 - 03.2021
General Manager
Chipotle Mexican Grill
05.2011 - 05.2015
Associate of Science - Nursing
Kent State University
Associate of Applied Science - Science
University of Akron
High School Diploma -
Osnaburg Local
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