Accomplished administrator with extensive experience in program management, administrative operations, and cross-functional leadership. Proven expertise in budgeting, human resources, compliance, facilities oversight, and strategic planning within high-stakes regulatory environments. Known for aligning operations with organizational goals, leading diverse teams, and delivering measurable outcomes across multimillion-dollar federal programs.
Overview
19
19
years of professional experience
Work History
Supervisory Management Services
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
10.2015 - Current
Manage centralized administrative programs and directed a team of 10 professionals (GS-7 to GS-14) across multiple administrative and operational areas, including acquisitions, budgeting, timekeeping, travel coordination, staffing, property and space management, safety, security, and special projects impacting center-wide programs.
Provided high-level advisory services to senior leadership, ensuring alignment with HHS, FDA, and CTP regulations, and maintaining compliance with evolving federal policies.
Spearheaded the planning and oversight of a $40M annual budget, conducting financial forecasting, scenario planning, and mid-year reviews to optimize resource allocation and strategic spend.
Reviewed and authorized expenditures, monitored budget performance, and ensured timely reconciliation of financial data in collaboration with Management & Operations Specialists.
Led enterprise-wide initiatives in facility management, space utilization, health, and safety compliance (including OSHA standards), and emergency preparedness, achieving improved operational efficiency and workplace safety.
Collaborated with internal and external stakeholders—including contractors and federal agencies—to ensure compliance with government regulations and successful program delivery.
Developed and implemented recruitment and hiring strategies by partnering with division leaders, managing candidate pipelines, and supporting workforce planning.
Designed and executed risk mitigation strategies based on audit findings, ensuring program resilience and regulatory adherence.
Ensure timely processing and documentation of administrative actions, maintaining accuracy and accountability across systems.
Support the planning, implementation, and evaluation of administrative initiatives and operational improvements.
Delivered regular progress reports and strategic updates to senior executives and oversight bodies, promoting transparency and informed decision-making.
Conducted team meetings to assess priorities, monitor workload, and foster engagement, resulting in enhanced team performance and alignment with agency goals.
Office of Management, Division of Management & Logistics
Senior Management Officer
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
11.2013 - 10.2015
Served as a key liaison across multiple organizational components (e.g., Financial Resources Staff, Human Capital, Strategic Recruitment, Acquisition Assistance) to coordinate and streamline administrative services across CTP.
Provided strategic management advisory services and expert training to staff on administrative functions including financial management, personnel staffing, space planning, procurement, and facilities operations.
Directed a multidisciplinary team of Management & Operations Specialists (GS-7 to GS-13), managing work assignments, reviewing deliverables for compliance, and ensuring operational consistency across divisions.
Conducted regular team meetings to monitor project timelines, reallocate workloads, and maintain alignment with evolving program priorities—fostering collaboration and high team morale.
Led onboarding and policy training for new employees, delivering consistent guidance on federal regulations, FDA policies, and Center procedures to support seamless staff integration and compliance.
Managed development and execution of annual operating and acquisition budgets, created fiscal year spending plans, monitored expenditures, and ensured financial compliance with federal and agency guidelines.
Served as iProcurement requestor and approver, overseeing acquisition packages, contract requisitions, and direct obligations for OM and other CTP offices.
Tracked, reconciled, and analyzed office-level budgets to ensure consistency with the Unified Financial Management System (UFMS); collaborated with the Financial Resources Staff to address discrepancies and improve financial transparency.
Acted as liaison to Contracting Officer Representatives (CORs), developed and reviewed acquisition documentation including Statements of Work, IGCEs, and invoice approvals to ensure contract compliance and payment accuracy.
Coordinated and managed CTP’s Purchase Card Program: served as the Central Control Point for 25 cardholders and 8 Approving Officials, ensured compliance with procurement policy, monitored monthly transactions, and led program audits.
Oversaw the planning and evaluation of administrative support services, continuously improving operational procedures to adapt to evolving program needs and infrastructure changes.
Supported CTP IT and property operations by facilitating software and hardware requisitions, advising on procurement policies, and ensuring alignment with budget allocations and IT approval processes.
Administered CTP’s UPS CampusShip account, overseeing user access and compliance with shipping policies to support secure and accountable logistics operations.
Chaired bi-weekly Management & Operations Specialist (MOS) meetings to review center-wide administrative policies, share updates, and align team objectives with broader program goals.
Office of Management, Division of Management & Logistics
Management Operations Specialist
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
01.2011 - 11.2013
Served as a key liaison across multiple divisions within the Office of Management (OM), including Financial Resources, Human Capital, Strategic Planning, Acquisitions, and Talent Management—ensuring effective cross-functional communication and coordination.
Delivered comprehensive management advisory services on personnel, staffing, budgeting, procurement, travel, and operational planning to senior CTP and OM officials.
Led the development and execution of OM and Central Account fiscal year budgets, including travel, awards, training, and supplies; tracked and analyzed expenditures and prepared solvency reports for executive briefings.
Acted as iProcurement lead for requisitions, contract requests, and receiving functions—ensuring compliance with FDA financial systems (UFMS), acquisition protocols, and funding approvals.
Created and managed acquisition packages including Statements of Work, IGCEs, and approval documentation; served as the point of contact for contracting officers and CORs.
Conducted comprehensive procurement tracking and reporting; reconciled weekly financials, submitted invoices for processing, and managed contract modifications and compliance.
Managed all aspects of OM travel operations as Federal Agency Travel Administrator (FATA), overseeing travel authorizations, voucher approvals, and compliance reviews in GovTrip.
Administered HR actions (recruitment, promotions, reassignments, awards, retirements) in coordination with the Strategic Recruitment Team; maintained personnel records and PMAP tracking for performance management.
Supported timekeeping functions through ITAS, resolved payroll/timecard discrepancies, and ensured smooth onboarding/offboarding of staff with system and facility access.
Oversaw space management, equipment ordering, and property tracking for OM; managed telework coordination and facility transitions in partnership with CTP Facilities.
Directed the work of a support team including Staff Assistants and Program Analysts—assigning tasks, coaching team members, and conducting biweekly check-ins to assess project timelines and ensure accountability.
Responded to internal and external inquiries with professionalism, offering solutions and escalating as needed; ensured responsiveness to FOIA requests and maintained compliance with all documentation standards.
Office of Management, Division of Management & Logistics
Senior Human Resources Specialist
DC Government, Metropolitan Police Department (MPD)
07.2008 - 07.2010
Acted as a senior HR advisor managing day-to-day operations and special projects in personnel management, staffing, benefits, and budget planning across MPD divisions.
Provided expert guidance to executives and staff on recruitment, classification, compensation, performance management, and regulatory compliance.
Led full-cycle recruitment for Executive Service and Excepted Service positions—including job analysis, vacancy postings (PeopleSoft, Jobfox, etc.), applicant evaluation, interviews, offers, and onboarding.
Conducted position classification reviews and collaborated with hiring managers to rewrite job descriptions in alignment with organizational needs and federal standards.
Oversaw all personnel actions (hiring, promotions, awards, separations, etc.) and ensured accurate entry into HRIS (PeopleSoft) for compliance with government protocols.
Delivered counsel to employees, retirees, and managers on retirement, benefits, health plans, and employee relations matters.
Managed fiscal planning for HR programs including retirement projections, travel, training, and recruitment budgets.
Facilitated new hire orientation and exit interviews, conducted employee surveys, and recommended HR policy improvements.
Coordinated benefit plans administration, liaising with external vendors and resolving employee concerns.
Served as a key member of the weekly management committee, presenting data-driven insights and policy recommendations.
Ensured compliance with D.C. laws and HR policies, resolving internal employee relations issues effectively and discreetly.
Human Resources Management Division
Program Manager (Contractor)
Henry M. Jackson Foundation – National Institutes of Health
11.2006 - 07.2008
Managed day-to-day operations of a large NIH-sponsored program supporting vaccine research, overseeing HR, travel, administration, and budget operations.
Served as the primary liaison with internal NIH stakeholders and external partners on all administrative and human resources matters.
Directed domestic and international travel operations, ensuring policy compliance and timely processing of requests, reimbursements, and budget tracking.
Oversaw recruitment for federal contract roles—including advertising, interviews, background checks, and job offers.
Facilitated new employee onboarding, government systems access, equipment provisioning, and property tracking.
Provided HR policy training and interpretation to managers and staff on performance management, compliance, and disciplinary actions.
Led performance review processes, contributing inputs for contractor evaluations and annual assessments.
Championed employee engagement through recognition programs, morale surveys, and staff development initiatives.
Collaborated with legal counsel on employee disputes, investigations, and regulatory matters, ensuring appropriate documentation and resolution.
Reviewed and applied the Code of Federal Regulations (CFR) to guide classification audits, organizational structuring, and employment actions.
Managed a team of administrative and HR professionals—delegating responsibilities, coaching team members, and conducting regular workload and performance check-ins.
Division of AIDS, Vaccine Research Program (VRP)
Education
MBA -
University of Maryland University College
Master of Science - Human Resources Management
University of Maryland University College
Bachelor of Science - Computer Information Systems
Frostburg State University
Skills
Recruitment & Workforce Planning
Budget Preparation & Financial Tracking
Payroll & Timecard Management
Procurement & Purchase Card Oversight
Team Leadership & Staff Supervision
Office Policy Development & Compliance (HHS, FDA, OSHA)
Effective oral and written communication
Travel, Property, Facility, and Space Management
Risk Mitigation & Audit Response
Customer Service & Problem-Solving
Program oversight and coordination
Cross-Agency Collaboration
Timeline
Supervisory Management Services
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
10.2015 - Current
Senior Management Officer
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
11.2013 - 10.2015
Management Operations Specialist
U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
01.2011 - 11.2013
Senior Human Resources Specialist
DC Government, Metropolitan Police Department (MPD)
07.2008 - 07.2010
Program Manager (Contractor)
Henry M. Jackson Foundation – National Institutes of Health
11.2006 - 07.2008
MBA -
University of Maryland University College
Master of Science - Human Resources Management
University of Maryland University College
Bachelor of Science - Computer Information Systems
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