Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Ormsby

Silver Spring,Maryland

Summary

Accomplished administrator with extensive experience in program management, administrative operations, and cross-functional leadership. Proven expertise in budgeting, human resources, compliance, facilities oversight, and strategic planning within high-stakes regulatory environments. Known for aligning operations with organizational goals, leading diverse teams, and delivering measurable outcomes across multimillion-dollar federal programs.

Overview

19
19
years of professional experience

Work History

Supervisory Management Services

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
10.2015 - Current
  • Manage centralized administrative programs and directed a team of 10 professionals (GS-7 to GS-14) across multiple administrative and operational areas, including acquisitions, budgeting, timekeeping, travel coordination, staffing, property and space management, safety, security, and special projects impacting center-wide programs.
  • Provided high-level advisory services to senior leadership, ensuring alignment with HHS, FDA, and CTP regulations, and maintaining compliance with evolving federal policies.
  • Spearheaded the planning and oversight of a $40M annual budget, conducting financial forecasting, scenario planning, and mid-year reviews to optimize resource allocation and strategic spend.
  • Reviewed and authorized expenditures, monitored budget performance, and ensured timely reconciliation of financial data in collaboration with Management & Operations Specialists.
  • Led enterprise-wide initiatives in facility management, space utilization, health, and safety compliance (including OSHA standards), and emergency preparedness, achieving improved operational efficiency and workplace safety.
  • Collaborated with internal and external stakeholders—including contractors and federal agencies—to ensure compliance with government regulations and successful program delivery.
  • Developed and implemented recruitment and hiring strategies by partnering with division leaders, managing candidate pipelines, and supporting workforce planning.
  • Designed and executed risk mitigation strategies based on audit findings, ensuring program resilience and regulatory adherence.
  • Ensure timely processing and documentation of administrative actions, maintaining accuracy and accountability across systems.
  • Support the planning, implementation, and evaluation of administrative initiatives and operational improvements.
  • Delivered regular progress reports and strategic updates to senior executives and oversight bodies, promoting transparency and informed decision-making.
  • Conducted team meetings to assess priorities, monitor workload, and foster engagement, resulting in enhanced team performance and alignment with agency goals.
  • Office of Management, Division of Management & Logistics

Senior Management Officer

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
11.2013 - 10.2015
  • Served as a key liaison across multiple organizational components (e.g., Financial Resources Staff, Human Capital, Strategic Recruitment, Acquisition Assistance) to coordinate and streamline administrative services across CTP.
  • Provided strategic management advisory services and expert training to staff on administrative functions including financial management, personnel staffing, space planning, procurement, and facilities operations.
  • Directed a multidisciplinary team of Management & Operations Specialists (GS-7 to GS-13), managing work assignments, reviewing deliverables for compliance, and ensuring operational consistency across divisions.
  • Conducted regular team meetings to monitor project timelines, reallocate workloads, and maintain alignment with evolving program priorities—fostering collaboration and high team morale.
  • Led onboarding and policy training for new employees, delivering consistent guidance on federal regulations, FDA policies, and Center procedures to support seamless staff integration and compliance.
  • Managed development and execution of annual operating and acquisition budgets, created fiscal year spending plans, monitored expenditures, and ensured financial compliance with federal and agency guidelines.
  • Served as iProcurement requestor and approver, overseeing acquisition packages, contract requisitions, and direct obligations for OM and other CTP offices.
  • Tracked, reconciled, and analyzed office-level budgets to ensure consistency with the Unified Financial Management System (UFMS); collaborated with the Financial Resources Staff to address discrepancies and improve financial transparency.
  • Acted as liaison to Contracting Officer Representatives (CORs), developed and reviewed acquisition documentation including Statements of Work, IGCEs, and invoice approvals to ensure contract compliance and payment accuracy.
  • Coordinated and managed CTP’s Purchase Card Program: served as the Central Control Point for 25 cardholders and 8 Approving Officials, ensured compliance with procurement policy, monitored monthly transactions, and led program audits.
  • Oversaw the planning and evaluation of administrative support services, continuously improving operational procedures to adapt to evolving program needs and infrastructure changes.
  • Supported CTP IT and property operations by facilitating software and hardware requisitions, advising on procurement policies, and ensuring alignment with budget allocations and IT approval processes.
  • Administered CTP’s UPS CampusShip account, overseeing user access and compliance with shipping policies to support secure and accountable logistics operations.
  • Chaired bi-weekly Management & Operations Specialist (MOS) meetings to review center-wide administrative policies, share updates, and align team objectives with broader program goals.
  • Office of Management, Division of Management & Logistics

Management Operations Specialist

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
01.2011 - 11.2013
  • Served as a key liaison across multiple divisions within the Office of Management (OM), including Financial Resources, Human Capital, Strategic Planning, Acquisitions, and Talent Management—ensuring effective cross-functional communication and coordination.
  • Delivered comprehensive management advisory services on personnel, staffing, budgeting, procurement, travel, and operational planning to senior CTP and OM officials.
  • Led the development and execution of OM and Central Account fiscal year budgets, including travel, awards, training, and supplies; tracked and analyzed expenditures and prepared solvency reports for executive briefings.
  • Acted as iProcurement lead for requisitions, contract requests, and receiving functions—ensuring compliance with FDA financial systems (UFMS), acquisition protocols, and funding approvals.
  • Created and managed acquisition packages including Statements of Work, IGCEs, and approval documentation; served as the point of contact for contracting officers and CORs.
  • Conducted comprehensive procurement tracking and reporting; reconciled weekly financials, submitted invoices for processing, and managed contract modifications and compliance.
  • Managed all aspects of OM travel operations as Federal Agency Travel Administrator (FATA), overseeing travel authorizations, voucher approvals, and compliance reviews in GovTrip.
  • Administered HR actions (recruitment, promotions, reassignments, awards, retirements) in coordination with the Strategic Recruitment Team; maintained personnel records and PMAP tracking for performance management.
  • Supported timekeeping functions through ITAS, resolved payroll/timecard discrepancies, and ensured smooth onboarding/offboarding of staff with system and facility access.
  • Oversaw space management, equipment ordering, and property tracking for OM; managed telework coordination and facility transitions in partnership with CTP Facilities.
  • Directed the work of a support team including Staff Assistants and Program Analysts—assigning tasks, coaching team members, and conducting biweekly check-ins to assess project timelines and ensure accountability.
  • Responded to internal and external inquiries with professionalism, offering solutions and escalating as needed; ensured responsiveness to FOIA requests and maintained compliance with all documentation standards.
  • Office of Management, Division of Management & Logistics

Senior Human Resources Specialist

DC Government, Metropolitan Police Department (MPD)
07.2008 - 07.2010
  • Acted as a senior HR advisor managing day-to-day operations and special projects in personnel management, staffing, benefits, and budget planning across MPD divisions.
  • Provided expert guidance to executives and staff on recruitment, classification, compensation, performance management, and regulatory compliance.
  • Led full-cycle recruitment for Executive Service and Excepted Service positions—including job analysis, vacancy postings (PeopleSoft, Jobfox, etc.), applicant evaluation, interviews, offers, and onboarding.
  • Conducted position classification reviews and collaborated with hiring managers to rewrite job descriptions in alignment with organizational needs and federal standards.
  • Oversaw all personnel actions (hiring, promotions, awards, separations, etc.) and ensured accurate entry into HRIS (PeopleSoft) for compliance with government protocols.
  • Delivered counsel to employees, retirees, and managers on retirement, benefits, health plans, and employee relations matters.
  • Managed fiscal planning for HR programs including retirement projections, travel, training, and recruitment budgets.
  • Facilitated new hire orientation and exit interviews, conducted employee surveys, and recommended HR policy improvements.
  • Coordinated benefit plans administration, liaising with external vendors and resolving employee concerns.
  • Served as a key member of the weekly management committee, presenting data-driven insights and policy recommendations.
  • Ensured compliance with D.C. laws and HR policies, resolving internal employee relations issues effectively and discreetly.
  • Human Resources Management Division

Program Manager (Contractor)

Henry M. Jackson Foundation – National Institutes of Health
11.2006 - 07.2008
  • Managed day-to-day operations of a large NIH-sponsored program supporting vaccine research, overseeing HR, travel, administration, and budget operations.
  • Served as the primary liaison with internal NIH stakeholders and external partners on all administrative and human resources matters.
  • Directed domestic and international travel operations, ensuring policy compliance and timely processing of requests, reimbursements, and budget tracking.
  • Oversaw recruitment for federal contract roles—including advertising, interviews, background checks, and job offers.
  • Facilitated new employee onboarding, government systems access, equipment provisioning, and property tracking.
  • Provided HR policy training and interpretation to managers and staff on performance management, compliance, and disciplinary actions.
  • Led performance review processes, contributing inputs for contractor evaluations and annual assessments.
  • Championed employee engagement through recognition programs, morale surveys, and staff development initiatives.
  • Collaborated with legal counsel on employee disputes, investigations, and regulatory matters, ensuring appropriate documentation and resolution.
  • Reviewed and applied the Code of Federal Regulations (CFR) to guide classification audits, organizational structuring, and employment actions.
  • Managed a team of administrative and HR professionals—delegating responsibilities, coaching team members, and conducting regular workload and performance check-ins.
  • Division of AIDS, Vaccine Research Program (VRP)

Education

MBA -

University of Maryland University College

Master of Science - Human Resources Management

University of Maryland University College

Bachelor of Science - Computer Information Systems

Frostburg State University

Skills

  • Recruitment & Workforce Planning
  • Budget Preparation & Financial Tracking
  • Payroll & Timecard Management
  • Procurement & Purchase Card Oversight
  • Team Leadership & Staff Supervision
  • Office Policy Development & Compliance (HHS, FDA, OSHA)
  • Effective oral and written communication
  • Travel, Property, Facility, and Space Management
  • Risk Mitigation & Audit Response
  • Customer Service & Problem-Solving
  • Program oversight and coordination
  • Cross-Agency Collaboration

Timeline

Supervisory Management Services

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
10.2015 - Current

Senior Management Officer

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
11.2013 - 10.2015

Management Operations Specialist

U.S. Food & Drug Administration (FDA), Center for Tobacco Products (CTP)
01.2011 - 11.2013

Senior Human Resources Specialist

DC Government, Metropolitan Police Department (MPD)
07.2008 - 07.2010

Program Manager (Contractor)

Henry M. Jackson Foundation – National Institutes of Health
11.2006 - 07.2008

MBA -

University of Maryland University College

Master of Science - Human Resources Management

University of Maryland University College

Bachelor of Science - Computer Information Systems

Frostburg State University
Andrea Ormsby