Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Parbel

Customer Service
Flagstaff,AZ

Summary

Dedicated professional with extensive experience at Northern Arizona University, excelling in cleaning and sanitizing while ensuring safety compliance. Proven ability to train staff and optimize workflows, enhancing facility conditions. Skilled in custodial machine operation and committed to exceptional customer service, consistently improving sanitation practices and inventory management.

Overview

18
18
years of professional experience

Work History

Custodian

Northern Arizona University
09.2017 - 07.2025
  • Operated industrial cleaning equipment to maintain cleanliness in university facilities.
  • Conducted routine inspections to identify maintenance needs and ensure safety compliance.
  • Trained new custodial staff on effective cleaning procedures and safety protocols.
  • Developed and implemented efficient cleaning schedules to optimize workflow across campus buildings.
  • Collaborated with facility management to address urgent maintenance requests and resolve issues promptly.
  • Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
  • Provided excellent customer service by addressing student and staff inquiries regarding facility conditions.
  • Improved sanitation practices through research and implementation of environmentally friendly cleaning products.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.

Machine Operator

W.L. Gore
08.2007 - 08.2017
  • Operated machinery to ensure efficient production of high-performance materials.
  • Monitored equipment performance, identifying issues and implementing corrective actions.
  • Trained new team members on operational protocols and safety procedures.
  • Collaborated with cross-functional teams to optimize manufacturing processes and reduce downtime.

Education

Monument Valley High School
Kayenta, AZ

Skills

  • Work independently
  • Responsible and dependable
  • Customer service
  • Effective time management
  • Cleaning and sanitizing
  • Work prioritization
  • Heavy lifting

Languages

Navajo
Full Professional

Timeline

Custodian

Northern Arizona University
09.2017 - 07.2025

Machine Operator

W.L. Gore
08.2007 - 08.2017

Monument Valley High School
Andrea ParbelCustomer Service