Andrea Pederson
Seal Beach,CA
Summary
Knowledgeable and dedicated Senior Sales Support Specialist professional with over 25 years experience in the Surf Clothing Industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Sales Support Specialist
)( Hurley / Nike Inc. / United Legwear
Costa Mesa, CA
04.2010 - Current
- Collaborate with sales representatives and buyers handling wholesale operations with Key Accounts: Dicks SG, Buckle and Dillard's.
- Coordinate with cross-functional senior leadership team comprised of sales, marketing, planning, production and product to ensure company goals are met or exceeded.
- Maintain sales book integrity managing regulated order file, assisting with safeguarding projected targets.
- Process EDI purchase orders, analyze for discrepancies, variances and errors.
- Create and issue time sensitive reports for optimal order status, flushing out obstacles, along with keeping data accessible and organized.
- Facilitate sales data for Special Product Make Up Programs (SMU) with sales, production and accounts.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Support Specialist
NIKE, Inc
Foothill Ranch, CA
10.1995 - 11.2008
- Sales Support: Dick's SG, Hibbett Sports and Nike.Com
Job requirements above are same as with Hurley.
Skills
- Reporting and Performance Analysis
- Logistical Coordination
- Attentiveness
- Clear Communication
- Account Management
- Team Player
- Problem Solving
- Detail-Oriented
- Electronic Data Interchange (EDI)
- GXS Catalog
- Excel, Word and Outlook
- AS400
- Full Circle
Timeline
Sales Support Specialist
)( Hurley / Nike Inc. / United Legwear
04.2010 - Current
Sales Support Specialist
NIKE, Inc
10.1995 - 11.2008
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