Andrea Pena Caballero
212 Valley West Way
Summary
Professional with a focus on adhering to procedures balanced with guest satisfaction. Skilled in solving interpersonal issues that may arise. Experience in cash handling and high stress environment as well as following outlined governmental procedures. Willingness to learn new skills that may advance career. Motivated individual with an interest in making tasks streamlined.
Overview
7
7
years of professional experience
Work History
Team Member
Tampa Burgers LLC.
Tampa, FL
01.2019 - 05.2026
- Maintained cleanliness and organization in food preparation areas to adhere to safety standards.
- Assisted in training new team members on operational procedures and customer service excellence.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Monitored food quality to ensure compliance with health regulations and company standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Spingstead Highschool
Spring Hill, FLSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Complaint resolution
- FLUENT IN Spanish
- Willingness to learn
- POS systems
Affiliations
Financial Fitness Association
Languages
Spanish
Professional Working
Interests
- Gym Workouts
- Mindfulness Practices
- Outdoor Recreation
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- Music
- Knitting and Crocheting
- Reading
Timeline
Team Member
Tampa Burgers LLC.
01.2019 - 05.2026
High School Diploma -
Spingstead Highschool