Andrea Perez
Longview,TX
Summary
Adept at enhancing verification accuracy, I spearheaded quality control initiatives at Connexus, significantly elevating client satisfaction. My blend of analytical prowess and exceptional customer service, underpinned by a mastery of medical terminology and HIPAA compliance, consistently delivers projects with precision and a teamwork-driven approach.
Overview
2
2
years of professional experience
Work History
Verifier
Connexus
06.2023 - Current
- Improved verification accuracy by implementing thorough quality control processes and procedures.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Managed multiple concurrent verification projects without compromising accuracy or deadlines.
- Maintained high levels of customer satisfaction through consistent attention to detail and prompt resolution of issues.
- Monitored ongoing trends in verification methodologies and technologies, staying current on best practices in the field.
Education
High School Diploma -
Pine Tree ISD
Longview, TX05-2005
Skills
- Teamwork orientation
- Accuracy and precision
- Analytical mindset
- Customer service
- Attention to detail
- HIPAA compliance
- Data entry and review
- Communication and interpersonal skills
- Medical terminology
- Analytical thinking
- Skilled in [software]
Timeline
Verifier
Connexus
06.2023 - Current
High School Diploma -
Pine Tree ISD
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