Andrea Ponce
Norfolk,VA
Summary
Dedicated professional with a robust background in emergency response and administrative coordination. Skilled in developing training materials and procedures, ensuring compliance, and fostering collaboration among teams to achieve operational success.
Overview
18
18
years of professional experience
Work History
Administrator
USN
Norfolk, Va
01.2024 - 12.2025
- Coordinated administrative tasks to enhance operational efficiency and foster team collaboration.
- Managed scheduling and logistics for meetings and training sessions.
- Maintained records and documentation for compliance and reporting purposes.
- Assisted in the development of standard operating procedures and best practices.
- Facilitated interdepartmental communication to improve workflow processes.
- Organized files and data to ensure easy access and retrieval for staff.
- Provided training and support to new employees on administrative procedures.
- Implemented technology solutions to streamline office operations and improve task management.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Checked office stock to determine supply levels and maintain inventory.
- Responded promptly to customer complaints in a professional manner.
- Improved office organization by developing filing system and customer database protocols.
- Updated databases with new employee information, job changes and terminations.
Damage Controlman
USN
Norfolk, VA
05.2008 - 12.2025
- Conducted damage assessments on naval vessels to accurately identify repair needs, ensuring timely restoration of operational capability.
- Responded quickly to flooding emergencies by activating dewatering pumps and controlling flooding areas using portable bulkheads or patches.
- Operated firefighting equipment during emergency drills and real incidents.
- Performed daily maintenance on firefighting equipment and systems, including hose assemblies and valves.
- Collaborated with teams to implement damage control strategies effectively.
- Trained personnel on emergency response protocols and safety procedures.
- Inspected and maintained damage control gear for operational readiness.
- Coordinated repair efforts with engineering teams to restore vessel integrity.
- Participated in inspections ensuring compliance with safety regulations and standards.
- Maintained accurate records of all maintenance activities conducted on board the ship.
- Analyzed data collected from system tests performed onboard ships and submitted written reports detailing findings for review by senior staff members.
- Reviewed technical drawings to ensure proper fabrication and installation of new components for effective shipboard damage control operations.
- Conducted tests on new technologies being developed for use in marine engineering applications such as fire suppression systems or automated diagnostics software programs.
- Developed training materials for new damage control personnel onboarding.
- Participated in drills designed to evaluate crew performance in responding to simulated emergencies.
Education
High School Diploma -
Nampa Senior High School
Nampa, ID05-2007
Skills
- Office administration
- Records management
- Scheduling coordination
- Compliance management
- Customer relationship management
- Technology implementation
Timeline
Administrator
USN
01.2024 - 12.2025
Damage Controlman
USN
05.2008 - 12.2025
High School Diploma -
Nampa Senior High School