Gabriela Afanasiev
Miami,FL
Summary
Results-driven professional with commitment to excellence and outstanding track record of success directing all facets of a company's operations; continually working towards maximizing productivity, inventory, and efficiency levels. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
19
19
years of professional experience
Work History
Administrator
Selza International, Inc
Fort Lauderdale, FL
07.2022 - Current
- Generated reports detailing findings and recommendations.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Managed company schedule to coordinate calendar and arrange travel.
- Targeted new customers to grow geographic reach and increase revenue.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Maintained personnel records and updated internal databases to support document management.
- Developed effective improvement plans in alignment with goals and specifications.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Observed packing operations to verify conformance to specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained database systems to track and analyze operational data.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Frequently inspected production area to verify proper equipment operation.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Generated reports to suggest corrective actions and process improvements.
- Collected, validated, and distributed information to employees.
- Reduced overhead costs through careful budget management and resource allocation.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Coordinated with human resources department to handle payroll and personnel databases.
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
DIRECTOR OF OPERATIONS
TROPICAL ART GLASS
Hialeah, FL
01.2016 - 07.2022
- Ensuring daily production targets are being met in a safe and efficient manner
- Involved in daily operations; including safety awareness, quality control, production capacity, staff scheduling and development
- Redesign the distribution plant inventory layout to increase inventory visibility
- Standardized inventory item names and implemented a min/max system to insure proper inventory levels in all locations
- Accounting and administrative support
- Collect and analyzing research information and producing statistical reports
- Manage all the shipments all around the US territory with FedEx
- Manage selling in web pages, like Amazon, EBay
- Manage account payables and receivables.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored and coordinated workflows to optimize resources.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored budget and utilized operational resources.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Oversaw day-to-day production activities in accordance with business objectives.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
PRODUCTION
LUMINOUS ART GLASS
Miami Gardens, FL
01.2015 - 01.2016
- Developing process and procedures between both locations
- Developing staff on the importance of safety awareness
- Implementing new scheduling procedures for inventory purchasing, logistics, and production planning
- International purchasing
- Increased productivity by 50% by production planning and department optimization
- Decreased freight cost by 25% by combining shipping routes between locations, and international supplies
- Objectives and inventory control
- Operational procedures and documentation process.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
CEO
AR AMBIENTE, C.A. VENEZUELA
Valencia, Venezuela
01.2013 - 01.2015
- Positioning the company in the market to become the only advisory consultant firm in Environment and Safety Regulations in Venezuela for two large companies: Pepsico Food, S.C.A Venezuela and Agribrands Purina Venezuela
- Manage the relationship between company's customers and government in each project
- Project and control management: Adjust plans and schedules according to customer needs
- Marketing officer for the company
- Another Clients: Fresenius Medical Care, Manufactura de Aluminios S.A
- (Madeal), Gabriel de Venezuela, Componentes Venezolanos de Direccion, S.A., COVENDISA, METALCAR y RUDEVECA, some many constructions companies in Valencia.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Monitored key business risks and established risk management procedures.
- Directed technological improvements, reducing waste and business bottlenecks.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Formulated and executed strategic initiatives to improve product offerings.
ENVIRONMENTAL CONSULTANT
FREELANCE. VENEZUELA
01.2005 - 01.2013
- Project Manager in industrial construction, residential and commercial projects
- Give consultancy services in areas such as environment and safety to different customer according Venezuelan laws and regulations
- Project and control management: adjust plans, schedules and activities according to customer needs
- Logistic controller between customer and government agencies in each project
- Trainer for Ingeniería Sismica, C.A
- In Environmental Regulations Compliance according guidelines of Venezuela's Environment Secretary.
ENVIRONMENTAL DEPT. COORDINATOR
IDOM, C.A. VENEZUELA
01.2009 - 01.2012
- Organized and led the creation of the Department, with employees under my supervision
- Coordinated with organization co-workers and management to ensure the proper participation/operation in projects
- Responsible for capturing and fulfillment of customers' requirements and sales of the service department
- Go to market and management of two project related with Waste Management with budgets assigned by the World Bank and Bolivarian Republic of Venezuela Government, managing 10 multidisciplinary professionals
- Forecasting and execution, in conjunction with the IDOM's COO, of annual marketing strategy and plans in the environmental sector
- Supervised sub-contractors and multidisciplinary teams such as architect, sociologist, economist, geographer, sociologist, and diverse engineer's discipline
- Building and Construction Managers are responsible for planning, executing and directing the construction of a variety of projects including civil engineering projects and large scale building projects such as housing developments, hospitals, factories and office blocks.
Environmental Consultant
GESTIONES EMPRESARIALES, C.A. VENEZUELA
01.2005 - 01.2009
- Responsible for capturing and fulfillment of customers' requirements and sales of the service department
- Go to market and management of two project related with Waste Management with budgets assigned by the World Bank and Bolivarian Republic of Venezuela Government, managing 10 multidisciplinary professionals
- Positioning the company in the market to become the only advisory consultant firm in Environment and Safety Regulations in Venezuela
- Manage the relationship between company's customers and government in each project
- Project and control management: Adjust plans and schedules according to customer needs.
Education
Bachelor of Science - Industrial Engineering
Instituto Universitario Politecnico Santiago Marin
Valencia, Venezuela11.2014
Bachelor of Science - Chemical Engineering
Universidad De Carabobo
Valencia, Venezuela07.2007
Skills
- Strategic Planning
- Project Manager
- Budget Planning/Cost Control
- Quality Control/Environmental/Security/ISO 9000/14000/18000
- Customer Relations
- Project Leadership
- Organizational/Processes Design and Deployment
- Microsoft Excel, Word, Power Point, and Outlook
- QuickBooks
- Quality Assurance
- Change Management
- Process Improvement (process and administrative)
- Sound Decision Making
- Regulatory Compliance
- Inventory Control
- Training & Development
- Team Collaboration
- MS Office
- Staff Management
- Equipment Usage Tracking
- Mail handling
- Process Improvement
- Analytical Thinking
- Administrative Support
- Expense Reporting
- Decision-Making
- Data Analysis
- Program Leadership
- Customer Service
- Financial Oversight
- Attention to Detail
- Events Coordination
- Employee Supervision
- G Suite
- Travel Coordination
- New Hire Onboarding
- Data Confidentiality
- Document Management
- Program Management
- Travel Arrangements
- Process Analysis
- Executive Support
- Financial Leadership
- Supplies Ordering
- Project Coordination
- Operations Management
- Office Administration
- Budget Management
- Meeting facilitation
- Operations Oversight
- Bookkeeping
- Project Management
- Logistics Coordination
- Document Control
- Expense Monitoring
- Scheduling
- Business Administration
- Office Management
- Project Planning
- Microsoft Word
- Multitasking Abilities
- Excellent Communication
- Problem Resolution
- Continuous Improvements
- Contract Processing
- Contract Administration
- Payroll and Benefits Administration
- Administration and Management
- Orientation and Training
- Performance Improvement
- Administrative Arrangements
- Verbal and Written Communication
- Recordkeeping and File Management
- Multi-Line Phone Systems
- Administrative and Clerical Support
- Multiple Priorities Management
- Proposal Evaluation
- Personable and Approachable
- Recruitment Support
- Meeting Support
- Call Forwarding
- Business Correspondence
Profile And Key Offerings
- Background reflects strong IT and operational expertise resulting in a keen eye for detail and the proven ability to rapidly identify process inefficiencies.
- Well-established ability to drive cost-savings through the relentless pursuit of continuous improvement.
- Outstanding team builder and team player with demonstrated success training and mentoring employees in newly developed processes and programs.
- Decisive leader with solid analysis and problem-solving skills motivating all team members to reach their full potential.
Personal Information
Title: Industrial Engineer
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator
Selza International, Inc
07.2022 - Current
DIRECTOR OF OPERATIONS
TROPICAL ART GLASS
01.2016 - 07.2022
PRODUCTION
LUMINOUS ART GLASS
01.2015 - 01.2016
CEO
AR AMBIENTE, C.A. VENEZUELA
01.2013 - 01.2015
ENVIRONMENTAL DEPT. COORDINATOR
IDOM, C.A. VENEZUELA
01.2009 - 01.2012
ENVIRONMENTAL CONSULTANT
FREELANCE. VENEZUELA
01.2005 - 01.2013
Environmental Consultant
GESTIONES EMPRESARIALES, C.A. VENEZUELA
01.2005 - 01.2009
Bachelor of Science - Industrial Engineering
Instituto Universitario Politecnico Santiago Marin
Bachelor of Science - Chemical Engineering
Universidad De Carabobo