ANDREA QUINTANA
New Windsor,US
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Receptionist
Hand And Stone
Monroe, NY
06.2025 - 09.2025
- Managed front desk operations and ensured smooth guest check-in processes.
- Coordinated appointment schedules for clients and therapists effectively.
- Maintained accurate records of client information and service history.
- Conducted customer calls to finalize sales agreements and close deals.
Esthetician
Glowbar
Manhattan, New York
02.2024 - 09.2024
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Front Desk Receptionist
Orthopedics Associates Of Dutchess County
New Windsor, New York
10.2023 - 02.2024
- Performed basic bookkeeping tasks and issued invoices as needed.
- Completed basic bookkeeping and document filing.
- Provided administrative support including photocopying, faxing, and filing.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
Sales/Lead Retail Sales Associate
TJX Companies
Newburgh, New York
08.2021 - 06.2022
- Led team in generating sales through effective product presentations.
- Collaborated with marketing to develop promotional materials and campaigns.
- Trained new sales team members on customer service techniques.
- Provided feedback to management on customer preferences and market trends.
- Managed cash register operations using POS system and processed sales and returns.
Education
HIGH SCHOOL DIPLOMA -
NEWBURGH FREE ACADEMY
NewburghACCOUNTANCY -
STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH
Plattsburgh, USSkills
- Inventory Records
- Customer Experience
- Scheduling appointments
- Office administration
- Opening and closing registers
- Appointment management
- Microsoft office
- Cash handling
- Team Leading
- Sales coordination
- Customer service focus
- Staff training
- Client relationship building
Certification
CPR Certified
Extracurricular Activities
JROTC Cheer
Languages
- Spanish, Bilingual
- Italian, Beginner
References
- Andres Rosas, Supervisor, (845) 522-6743, andresrosas92004@gmail.com
- Nolan Valenzuela, Sales Representative, (845) 542-2908, valenzuela.n719@gmail.com
Awards
100+ Hours of community service
Coursework
Business Ethics And Professionalism
Timeline
Lead Receptionist
Hand And Stone
06.2025 - 09.2025
Esthetician
Glowbar
02.2024 - 09.2024
Front Desk Receptionist
Orthopedics Associates Of Dutchess County
10.2023 - 02.2024
Sales/Lead Retail Sales Associate
TJX Companies
08.2021 - 06.2022
HIGH SCHOOL DIPLOMA -
NEWBURGH FREE ACADEMY
ACCOUNTANCY -
STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH