Andrea Raitt
Arlington,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Store Manager
Cole Haan
09.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members not only in my store but with in the District.
- Cross trained in Outlet business as well as inline business from supporting multiple stores with in the District.
- Lead New Store Openings in Operations
- Maximized sales by innovative visual merchandising displays and store layouts.
Store Manager
Express
06.2001 - 07.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees for a 9.8 Million Dollar Store.
- Multi Unit leader would oversee the District in DM absence. As well as would help run multiple locations.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Trinity Valley Community College
Athens, TX 08.1995 - 5 1997
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Store operations
Training and mentoring
Team Leadership
Inventory Management
Store Merchandising
Team motivation
Operations Management
Accomplishments
New Store Opening Operations Lead for Cole Haan.
Top Store Manager in District for 2022
Completed District Manager training program at Express while running a Top 10 Store for the company.
Timeline
Store Manager
Cole Haan
09.2019 - Current
Store Manager
Express
06.2001 - 07.2019
Trinity Valley Community College
08.1995 - 5 1997