Andrea Ramirez
El Paso,TX
Summary
Dynamic and results-oriented Project Manager Supervisor with 5+ years of progressive leadership experience in engineering and customer-focused environments. Proven track record of delivering complex, cross-functional projects on time and within scope, while cultivating strong relationships with clients, teams, and stakeholders. Skilled in operational strategy, risk management, and team development, with a demonstrated ability to drive process improvements in fast-paced, high-impact settings. Recognized for a solutions-focused mindset and a strong commitment to excellence under pressure.
Overview
2026
2026
years of professional experience
Work History
Project Manager Supervisor
Schneider Electric
11.2024 - Current
- Lead and develop a high-performing team of 15 project managers, including PPMs, responsible for executing strategic customer projects across North America.
- Drive end-to-end oversight of project workflows, including order loading, internal complaint resolution (CRs), and order processing, ensuring compliance with service-level standards and continuous quality improvement.
- Serve as a key liaison between Engineering, Supply Chain, Planning, Production, and Warehouse Operations to ensure seamless coordination and on-time execution.
- Partner closely with front office project managers and executive stakeholders to align priorities, resolve escalations, and proactively mitigate risks in high-impact initiatives.
- Implement KPIs, process enhancements, and performance metrics to increase efficiency, accountability, and scalability across complex project portfolios.
- Known for fostering a culture of collaboration, accountability, and customer-centric delivery in a fast-paced, matrixed environment.
Customer Project Specialist
Schneider Electric
06 2023 - 10 2024
- Coordinated daily with production and planning teams to ensure on-time execution of customer projects.
- Delivered detailed project status updates to stakeholders and executive leadership, supporting transparency and decision-making.
- Oversaw project progress for VIP and web giant accounts, identifying delivery risks and executing timely corrective actions.
- Responded to product and service requests with a focus on responsiveness, accuracy, and customer satisfaction.
- Analyzed customer service data to identify trends and recommend improvements to enhance client experience.
- Handled escalations with professionalism and urgency, ensuring timely resolution and maintaining strong client relationships.
Project Lead
BRP, Inc
07 2022 - 07 2023
- Led cross-functional initiatives to support organizational transformation within the Research & Innovation group.
- Reported directly to the Director of Innovation, collaborating on strategic priorities and project planning.
- Developed standardized templates, quality checklists, and reporting processes to streamline execution and improve team consistency.
- Defined project scope, team roles, and governance structures in collaboration with senior leadership and technical teams.
- Facilitated alignment between engineering, operations, data, and manufacturing teams to accelerate innovation rollouts and ensure execution readiness.
- Supported change management and internal communication strategies, while proactively tracking milestones and implementing corrective actions to mitigate risk.
Assistant Project Manager
CAD Consulting Co
01.2020 - 07.2022
- Reported project status to stakeholders and ensured alignment with timelines and deliverables.
- Managed budgets and vendor coordination, supporting on-time and on-budget execution.
- Streamlined financial systems for AP/AR and recordkeeping, reducing discrepancies by 55%.
- Supervised a 15-member team, overseeing hiring, training, payroll, and performance management.
- Enhanced daily workflows and implemented process improvements to boost team efficiency.
- Built strong client relationships through consultative service and tailored project solutions.
Merchandising Manager
Victoria's Secret
10.2015 - 10.2019
- Set sales quotas, established performance expectations to optimize sales and customer service.
- Planned out sales cycles by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets in team of 20 associates.
- Created look and feel of visual merchandising publications to better target specific audiences.
Education
Master of Business Administration -
University of Texas At El Paso
05.2023
Bachelor of Science - Electrical Engineering
University of Texas At El Paso
12.2020
Skills
- Project & Program Management
- Cross-Functional Leadership
- Process Improvement
- Client & Stakeholder Communication
- Operational Strategy
- Risk Mitigation
- SAP/S4
- Languages: English, Spanish, French
Timeline
Project Manager Supervisor
Schneider Electric
11.2024 - Current
Assistant Project Manager
CAD Consulting Co
01.2020 - 07.2022
Merchandising Manager
Victoria's Secret
10.2015 - 10.2019
Customer Project Specialist
Schneider Electric
06 2023 - 10 2024
Project Lead
BRP, Inc
07 2022 - 07 2023
Master of Business Administration -
University of Texas At El Paso
Bachelor of Science - Electrical Engineering
University of Texas At El Paso
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